Traffic Coordinator

Company Overview Why Choose Us?

Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries including food service, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors. Novolex manufacturing and sourcing expertise spans a diverse range of substrates including resin, paper, molded fiber, aluminum and more. We provide customers a broad array of stock and customized solutions with 120 product categories, 250 brands and over 39,000 SKUs.

The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious goals through our wide-ranging initiatives.

Purpose: This position is responsible for directing traffic operations--using EPI preferred carriers whenever possible—for shipment of international parts and equipment, both inbound and outbound. Responsibilities include arranging with land, ocean, and air carriers to ship machines globally per required delivery dates and customer specifications, and preparing export documentation for international parts and machine shipments with regard to the terms set up for each shipment.

The key customers are the end users of Novolex.

Activities related to this position include (1) processing daily Canada parts export documents and shipments, (2) setting up carriers for machine shipments and parts shipments that go by truck, (3) processing daily international parts export documents and shipments in the International Documentation Specialist’s absence, (4) auditing all inbound and outbound freight bills, and (5) reviewing and preparing all letter of credit shipments.

This position also provides invoicing backup for domestic parts sales in the Returned Good Coordinator’s absence.

Key Accountabilities:

1. What
- Process daily Canada parts shipments, and international shipments as backup.

How
- Make sure orders are shipped per customer specifications with proper documentation.

Ship all emergency orders same day or as specified.

Provide free trade agreement certificates for all eligible export shipments.

Invoice orders daily, making sure all parts shipped are invoiced in the same month.

2. What
- Set up carriers for machine and parts shipments.

How
- Maintain list of EPI preferred carriers and use them whenever possible. Know which carriers are accountable for insuring on-time delivery to EPI customers. Develop and maintain positive, professional relationships with carriers. Stay abreast of current rates and discounts. Know freight classes. Determine container size requirements for machine shipments. Work closely and effectively with the Administrative Sales Manager to ensure success.

3. What
- Audit freight bills on inbound and outbound shipments from EPE and other locations.

How
- Maintain daily UPS and Fed Ex shipment reports files. Maintain bills of lading file. Reconcile shipment reports and BOLs with freight bills monthly. Work with carriers to clear up any billing discrepancies.

4. What
- Serve as a resource for shipping information to peers and to employees outside the department.

How
- Be an expert in getting shipments right and on time. Know the internal and external processes for getting machines and parts shipped the right way. Know SAP. Work effectively with coworkers, offering and accepting help as needed to meet customer requirements and ensure efficient operation of the department Have positive interactions with internal customers and other employees.

5. What
- Review and prepare letter of credit shipments.

How
- Review letter of credit with Administrative Sales Manager for amendments that are needed. Work with forwarder to get air or ocean quotes and set up shipment. Prepare documentation to meet the letter of credit requirements. Work with bank to receive payment before letter of credit expires

Key Challenges:

The external environment, including technology, competition, markets:
Rates and freight classes change sometimes…