HVAC Equipment Commissioning Manager

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• Competitive base salary and a comprehensive bonus program.
• Three weeks paid vacation per calendar year, holidays, sick time, and three PTO days.
• Comprehensive benefits package including 401K, medical, dental, and vision care available day one.
• Extensive product and on‑the‑job/cross‑training opportunities.
• Encouraging and collaborative team environment.
• Dedication to safety through our Zero Harm policy.
• Provision of scheduling and management support.
• JCI Employee discount programs (The Loop by Perk Spot).

The Equipment Commissioning Manager (EqCM) supports the Equipment North America (EqNA) organization on startup, warranty, and coordination with all other service needs. The EqCM will report to the Regional Service Manager for the first six months and then report to the Branch Service Manager and have accountability to the HVAC Equipment Operations Manager (HEOM) and their organization. They will also coordinate with the Customer Resource Coordinator (CRC) for all equipment field service labor requirements per the customer expectations and contract requirements, serving as a single point of contact for service scope coordination within equipment contracts and as the direct interface with the EqNA customer.

• Support EqNA sales during project estimation by specifying whether service can be performed as an S/R or if a Service Mechanical project will need to be secured (based on duration, size, complexity, and need for project management).
• Provide custom quotes for service items outside of Program, Commission, Adjust, and Train (PCAT) policy.
• When the EqNA contract is secured and warranty expectations are confirmed by the Systems Application Engineer (SAE), verify that the branch has the necessary service technicians trained to work on the identified equipment and coordinate with the Truck Based Service Manager (TBSM) to send technicians for training as appropriate.
• Attend RTO meetings when requested on complex projects or projects sold with Planned Service Agreement (PSA) and identify any service/warranty scope concerns.
• If PSA is part of the contract, validate PSA details with the SAE/Agent Project Owner and include project submittals.
• Conduct weekly service turnover meetings with SAEs and Branch Operations Manager (BOM) to coordinate and monitor all current and future service scopes for EqNA business and provide feedback and status to the EqNA Operations Team.
• Work with customer to introduce Connected Service capabilities.
• Coordinate directly with the EqNA Customer for all scheduled work and schedule changes.
• Work with CRC and SAE to verify asset records created in NxGen are assigned to the correct site for future SRs/quotes.
• Work with CRC and technicians for delivery related to FOB Destination and provide communication back to the SAE and Customer as required.
• Verify that warranty information appears correctly in Warranty Navigator; if discrepancies exist, work with SAE and the Warranty Admin team to resolve them.
• Monitor Long‑Term Storage (LTS) requirements and coordinate with SAE and customer.
• Promote Pronto Forms utilization by customers for pre‑start checklists and by technicians for startup, unit inspections, and warranty work.
• Ensure startup is completed or resolve issues to complete startup work and provide customer with startup documentation.
• Ensure startup dates are entered in NxGen and all equipment started by service is properly registered in Warranty Navigator; provide warranty certification to the EqNA customer.
• Work with CRCs to ensure all SRs are invoiced promptly upon scope completion.
• Serve as first point of contact for…