Corporate Trainer

At Infinity, we believe performance is more than hitting goals — it’s about showing up with energy
, striving for excellence
, and executing with purpose. Our Perform Culture is built on empowering people to grow, challenge themselves, and create meaningful impact every day. We don’t just train employees — we develop high performers who elevate the teams around them.

Recognized by the Detroit Free Press, Des Moines Register, and Corridor Business Journal as a Top Workplace and one of the Coolest Places to Work
, Infinity is a place where ambition is supported, growth is intentional, and success is celebrated.

We foster an environment that blends professionalism with personality — from a casual dress code and engaging team events to community involvement and collaboration that strengthens connections. At Infinity, careers aren’t just built — they’re accelerated.

• The Trainer is a performance-driven educator and leader responsible for developing confident, capable, and high-impact team members. This role is ideal for someone who thrives in front of an audience, embraces innovation, and believes that great training creates measurable performance results.
• You will design and deliver engaging training programs that prepare employees to represent global brands with excellence. Beyond onboarding, you will serve as a coach, mentor, and performance partner — reinforcing standards, elevating skills, and driving continuous improvement across the operation.
• This role requires organization, adaptability, and a passion for helping others perform at their highest level.

• Lead the execution of new hire onboarding and continuous education programs aligned with Infinity’s Perform Culture
• Collaborate with leadership to identify performance gaps and implement targeted training solutions
• Develop and deliver engaging, results-focused training programs
• Inspire, motivate, and influence employees to achieve aggressive performance goals
• Establish and uphold high standards for process, compliance, and quality
• Create and maintain dynamic training materials that evolve with business needs
• Mentor new hires through their transition into live production environments li>
• Provide coaching, feedback, and performance counseling to associates and managers
• Conduct ongoing skills enhancement and refresher training
• Evaluate training effectiveness and generate actionable progress reports
• Partner with Quality Assurance to align training initiatives with performance benchmarks
• Support retention efforts by strengthening employee readiness and confidence
• Act as a floor leader or roaming supervisor during high-volume or All-Hands situations
• Monitor employee performance through call listening, documentation, and coaching
• Communicate training updates and operational changes across teams
• Contribute to the strategic success of the Training and Quality department

Salary: $55,000