Project Manager, Operations Manager, Program ​/ Project Manager

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Tel Com is currently looking for a Project Management (PMO) Manager. The PMO Project Manager is responsible for the completion of projects or programs and oversees all aspects of the project life cycle in a turn‑key environment. The position is responsible for a variety of projects and will rely heavily on experience and judgment to plan, organize and successfully complete projects and programs.

Successful experience with large, complex turn‑key programs is essential.

• Weekly Paychecks
• Paid Time Off, Parental Leave, and Holidays
• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• 401(k) w/ Company Match
• Stock Purchase Plan
• Education Reimbursement
• Legal Insurance
• Discounts on gym memberships, pet insurance, and much more!

• Utilizes and provides meaningful and timely reports to management using key performance indicators to aid in managing the health of the project.
• Enhances existing processes and introduces economies of repetition in the execution of projects.
• Establishes processes to account for end to end work‑flow that identify all turn‑key touch points necessary to fulfill contractual obligations specific within a particular customer engagement.
• Identifies transition criteria and then manages stakeholder touch points, internal and external, from receipt of customer work order through invoice approval, ensuring complete contractual compliance.
• Removes obstacles and empowers Operations to be successful.
• Constantly manages and monitors project progress, risk and the quality of the customer experience.
• Coordinates project level activities. Includes but is not limited to critical path monitoring/alignment, procurement, resource loading/forecasting/conflict resolution and critical path risk identification/mitigation.
• Proactively identifies and resolves potential issues before they become problems.
• Leads efforts to gather project level status to report on program status to stakeholders.
• Identifies and implements continuous process improvement initiatives to allow Operations to deliver services more efficiently.
• Acts as Client interface for project status and issue resolution.
• Responsible for reporting on pre-determined program level KPI's.
• Participates in weekly project level status calls with customer, keeping expectations aligned through schedule variance tracking and risk mitigation techniques.
• Responsible for tracking change impact and delay impact.
• Defines and monitors critical path and high risk project key data points for analysis. Forecasts material needs to facilitate the scheduled work for on time and under budget completion.

• Bachelor’s Degree in an industry related field or combination of education and working experience.
• Post Graduate degree is preferred.
• 4-7 years in managing a team of direct reports.
• 4-7 years of experience in delivering OSP Telecommunications services or utility related industry.
• Experience creating and managing the Project Management Plan.
• PMP or PgMP Certification is preferred.
• Good communications skills both written and verbal internally both upstream and downstream as well as externally.
• Strong negotiator and consensus builder.
• Problem solver and critical thinker.
• Proven leadership in a cross functional team environment.
• Driven.
• Self‑motivated with the ability to work independently on assigned tasks with minimum guidance.
• Proficient in various Computer applications including but not limited to Google Applications (Mail, Sheets and Documents), Bluebeam Power PDF and Smartsheet.
• Understanding of Earned Value Method and Critical Path Methodology.
• Firm grasp on scheduling methodology.
• Understanding of the project life cycle as defined by PMI.
• Ability to apply project management concepts, and methodologies.
• Proficient understanding of financial practices and principles.
• Proficient use of various organizational systems.
• Proficient Technical Writing.

• Team work
• Decision making / problem solving
• Thorough and effective communication
• Ability to apply technology
• Openness to change
• Ability to develop and maintain relationships
• Servant leadership