Director, Clinic Operations

Director, Clinic Operations page is loaded## Director, Clinic Operations locations:
Mercy Medical Center time type:
Full time posted on:
Posted Todayjob requisition :
JR104142
** Work Shift
** Day
* * Scheduled Weekly Hours
** 40
* * Summary
* * This position supports Mercy's philosophy of patient centered care by providing direction and support to those MPS & MMC clinic managers who are direct reports. This includes setting expectations, maintaining those expectations, and providing compassionate accountability to ensure the desired outcomes and goals are met.
** Job Description
**** Job Duties
*** Provides leadership in developing, planning and implementing the clinics' mission, strategic vision, business plans, annual operating, capital budgets and clinic operating policies and procedures.
* Recruits, develops, retains, supervises and administers performance appraisals for clinic managers.
* Recommends, develops and implements performance measurement and improvement practices to the clinics.
* Informs board, administrative team and providers about current trends, problems and medical activities to facilitate policy making.
* Assists in recruiting candidates for clinic positions and leads the onboarding of newly hired clinic providers.
* Communicates openly and effectively with clinic managers and clinic providers to resolve clinic and/or practice specific issues ensuring a professional and positive work environment for all employees.  Communicates with providers on a proactive basis.
* Works with marketing to manage the overall marketing activities of the practice.
* Ensures clinic compliance with all regulatory agencies governing health care delivery and the rules of accrediting bodies and continually monitors operations, programs and physical properties, and initiates appropriate change.
* Oversees the operational effectiveness, organizational efficiency and financial affairs of the clinics to ensure operational and financial health.
* Actively participates in the development of strategic goals for the organization.
* Actively participates in risk management activities, reviewing incidents and identifying areas of improvement at the clinic and organizational level, mitigating risk to the organization.
* Actively participates in organizational meetings; clinic specific meetings including staff meetings, pod meetings and quality councils; the PLC Quality & PLC Strategic Steering committees to inform providers and employees of organizational updates.
* Follows Mercy's safety guidelines, carries out job- specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.
** Knowledge,

Skills and Abilities

*** Knowledge of organizational policies, procedures and systems; health care administration practices; and computer systems and applications. Strong skills in planning, organizing, delegating, and supervising. Ability to communicate with individuals from a variety of socioeconomic and diverse backgrounds.
* Knowledge of principles and practices of health care planning and management sufficient to manage, direct, and coordinate the operation of a health care organization.
* Knowledge of the purpose, organization, and policies of the community's health systems sufficient to interact with other health care providers.
* Knowledge of the policies and procedures of a clinic sufficient to direct its operations and to provide effective patient care.
* Skill in exercising a high degree of initiative, judgment, discretion, and decision-making to achieve organization objective.
* Skill in analyzing situations and taking effective action to achieve desired outcomes.
* Skill in establishing and maintaining effective working relationships with employees, policy-making bodies, third-party payers, patients, and the public.
* Skill in organizing work, making assignments and achieving goals and objectives.
* Skill in exercising judgment and discretion in developing, applying, interpreting and coordinating departmental policies and procedures.
* Ability to assume responsibility and exercise authority over assigned work functions.
* Ability to establish and maintain quality control…