Lead Business Operations Coordinator

About the Role:

As a CBRE Lead Business Operations Coordinator, you will oversee the team responsible for providing administrative contract support to the department.

This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.

This role can be filled in the following cities:
Cedar Rapids, IA;
New Albany, OH; or Phoenix, AZ

• Set the team goals for performance and deadlines. Ensure compliance with the company’s plans and vision.
• Monitor employee productivity and provide constructive feedback and coaching.
• Organize workflow and ensure that employees understand their duties or delegated tasks.
• Announce important information from upper management to employees.
• Maintain timekeeping and personnel records. Review and approve timecards.
• Receive escalated complaints and resolve difficult problems.
• Verify adherence to legal and company policies and procedures. Complete disciplinary actions if the need arises.
• Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
• May establish new techniques to ensure the team is able to meet its objectives.
• Has a direct impact on the team objectives as well as the objectives of related teams.
• Ensure personal and team outcomes have a positive impact on customer objectives.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus.