Director of Sales - Hospitality

Director of Sales - Hospitality# Director of Sales - Hospitality Cedar Rapids, IA - Cedar Rapids, IA 52411## Description
** POSITION SUMMARY
** The Director of Sales is responsible for leading the hotel’s sale strategy to maximize revenue, market share and profitability. This ole oversees the development and execution of strategic sales plans, manages key client relationships, and drives group, corporate and transient business across all market segments. The Director of Sales provides leadership to the sales team, ensuring alignment with brand standards and property goals while fostering a high-performance, result-driven culture.

They collaborate closely with the General Manager, Revenue Manager and Director of Hotel Operations to identify opportunities, optimize pricing strategies and achieve budgeted targets.
** ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
***** Employee Supervision & Development
**** Hire, train, manage, and motivate sales & Catering staff to generate enthusiasm, spirit, and loyalty while maintaining strong/clear communication.
* Conduct required performance reviews for direct reports and make recommendations for compensation adjustments in accordance with company policy.
* Ensure appropriate day-to-day decisions for the property that follow company standards are made and train and empower staff to do the same.
* Lead by example in all encounters with team members, guests, clients, vendors, and the general public.
*** Operations Management & Property Oversight
**** Partner with the General Manager to ensure the property is properly maintained and that necessary repairs and improvements are completed in a timely and appropriate manner to avoid negative guest impact.
* Be attentive to all hotel operational and guest relationship management needs and concerns.
* Act as manager-on-duty in the absence of leadership or as assigned and be on-call as required.
* Supervise and control the sales, marketing, and overall operation of the hotel in a cost-effective manner.
* Work with above-property leaders, brand partners, and key stakeholders to complete all pre-opening and/or opening responsibilities when applicable.
*** Guest Experience & Service Excellence
**** Respond immediately to all client inquiries and communications in a positive manner.
* Work with the General Manager and Director of Hotel Operations (if needed) to resolve guest/client complaints and concerns in a timely, professional manner, ensuring a “win-win” outcome.
* Explore and participate in new business opportunities, guest interaction moments, and relationship-building initiatives to enhance hotel and company growth.
* Be attentive to all guest relationship management needs and concerns.
*** Financial Management & Revenue Performance
**** Meet budgeted income, expense, and revenue goals for the hotel.
* Work with the General Manager on the development of the annual budget.
* Review sales and financial operations regularly and complete required reporting on a daily, weekly, monthly, and annual basis.
* Participate in revenue management activities, including strategy development and rate management.
* Ensure established deposit and accounts receivable targets and requirements are met and maintained.
* Develop weekly, monthly, and annual revenue goals in accordance with company policy; monitor performance and provide leadership to ensure team and individual goals are met.
*** Sales, Marketing, & Business Development
**** Evaluate market conditions with hotel and above-property leadership to develop and implement ongoing revenue management and sales strategies aligned with market and budget goals.
* Perform weekly sales calls and sales activities, including new business development and relationship management.
* Develop and monitor weekly, monthly, and annual sales goals; provide leadership to ensure team and individual performance meets expectations.
* Develop the annual marketing plan and conduct periodic sales and marketing reviews.
* Develop and maintain sales and marketing collateral, pricing strategies, and sales strategies to support financial and service goals.
* Participate in all required and optional brand, third-party, and industry…