Senior Supervisor, Admin Support; Onsite

Job Location

Cedar Rapids, IA (Onsite) as well as Richardson, TX, Sterling, VA, Windsor Locks, CT, Rockford, IL, and Melbourne, FL.

Senior Supervisor – Administrative Support in the Engineering and Technology Administrative Support Department.

• Lead a team of administrative assistants within the Engineering and Technology Administrative Support Department.
• Foster a collaborative, high‑performing environment focused on teamwork, communication, workload balancing, and professional development.
• Manage the day‑to‑day delivery of administrative support services for assigned business and shared units.
• Partner with stakeholders to assess support needs and ensure appropriate administrative resources and skills are available.
• Build and maintain strong relationships with leaders and stakeholders across the organization.
• Oversee workforce planning, staffing, interviewing, hiring, onboarding, employee development, performance management, and employee relations.
• Coach and mentor team members while supporting career growth opportunities.
• Ensure work assignments are aligned to organizational priorities and employee development goals.
• Support complex projects, resolve issues, and ensure high‑quality service delivery.
• Drive continuous improvement initiatives, process documentation, and compliance with company policies.
• Collaborate closely with peer administrative leaders to ensure consistent support across the organization.
• Lead organizational change efforts by preparing teams, communicating expectations, and supporting successful adoption.
• Take on additional projects and responsibilities as needed.

• Strategies for leading and developing a geographically dispersed administrative support team.
• Best practices for workforce planning and resource management in a matrixed organization.
• Advanced organizational change management and stakeholder engagement techniques.
• Methods for driving operational excellence and continuous improvement across support functions.
• How administrative services enable business success within a global aerospace and defense organization.
• Leadership skills related to coaching, employee development, and talent management.

• University Degree (or Advanced Degree) and minimum 5 years prior relevant experience (or minimum 3 years with an Advanced Degree).
• Experience working in a matrixed environment.
• Demonstrated customer‑focused mindset with the ability to effectively support stakeholders at multiple organizational levels.
• Proven ability to lead teams through change using clear communication and structured implementation practices.

• Ability to manage competing priorities and perform effectively under pressure.
• Strong interpersonal, communication, and relationship‑building skills.
• Experience building and fostering strong partnerships across organizations.
• Experience leading organizational change initiatives and driving adoption.
• Prior experience supervising or leading administrative support teams.
• Demonstrated success in workforce planning, talent development, and employee coaching.
• Experience identifying and implementing process improvements.

USD 86,800 – 165,200 per year.

• Medical, dental, and vision insurance.
• Three weeks of vacation for newly hired employees.
• Generous 401(k) plan with employer matching funds and a separate employer retirement contribution, including a Lifetime Income Strategy option.
• Tuition reimbursement program.
• Student loan repayment program.
• Life insurance and disability coverage.
• Optional coverages (pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal,  protection).
• Birth, adoption, parental leave benefits.
• Ovia Health, fertility, and family planning.
• Adoption Assistance.
• Autism Benefit.
• Employee Assistance Plan (up to 10 free counseling sessions).
• Healthy You Incentives, wellness rewards program.
• Doctor on Demand, virtual doctor visits.
• Bright Horizons, child and elder care services.
• Tedoc Medical Experts, second opinion program.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section
503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.