Amusements Manager

Amusements Manager

Lead, coach, and support the Amusement Attendant team to create a fun, welcoming game room environment. Keep all amusement areas—including arcade, laser tag, and escape rooms—clean, organized, safe, and guest-ready. Oversee day-to-day operations of the amusement areas and keep everything running smoothly. Help build schedules that ensure proper coverage for daily operations, parties, and events. Train new team members and provide ongoing coaching and feedback.

Meet weekly with the General Manager to review staffing, operations, and upcoming priorities. Stay up to date on games, equipment, and industry trends. Promote awareness of the center's features, offerings, and upcoming events. Manage inventory by ordering supplies and prizes based on par level. Inspect, maintain, troubleshoot, and coordinate repairs for amusement equipment. Lead by example using Spare Time Service Standards (Code S.E.R.V.E.).

Stay visible on the floor—responding to guest needs, resolving issues, and keeping the experience positive. Confidently operate the POS system and support accurate transactions when needed. Handle opening and closing duties as required. Enforce safety rules, identify hazards, and address concerns promptly. Monitor guests for rule violations or signs of intoxication and take appropriate action. Pitch in on other tasks as needed to support the overall operation.

Someone who enjoys leading a team and staying active on the floor. Strong organizational skills and attention to detail. Comfortable using Microsoft Office and point-of-sale systems. Confident, approachable, and guest-focused. Able to stay calm, organized, and positive in a loud, high-energy environment.

Fast-paced, lively setting with music, games, lasers, and lighting effects. Frequent interaction with large crowds, families, and kids. Ability to stand and walk for extended periods. Ability to lift up to 50 pounds. Regular nights, weekends, and holiday work are part of the role.