Project Manager, Operations Management, Project & Program Management

Job Description

Job Title:

Project Support Manager

Reports to:

Director, Engineering

Department:
Engineering

Work Model:
Full-time, On-site – 10% Travel Required

Schedule:

Monday – Friday 8am-5pm

At Crystal Group, we do hard things – designing and building rugged tech and tech solutions that provide predictable performance in the world’s most unforgiving environments. As a 100% employee-owned company, here you take extreme ownership of your role and work and invest in your own success and that of your teammates. Together we use a zero limits approach to wow our customers.

• Medical/dental/vision insurance
• Paid time off
• Tuition reimbursement
• Wellness programs
• Participation in our Employee Stock Ownership Plan (ESOP)
• On-Site Gym

This position is accountable for a program’s cost, schedule and technical performance over the program lifecycle.

The Project Manager leads the Crystal Group Integrated Product Teams (IPT). Program IPT members can include staff from Engineering, Operations, Quality, Supply Chain, Sales, Business Development, and others. Project Managers will execute commercial and defense programs, for United States-based customers, and customers outside of the United States.

• Leads the program’s IPT, including Engineering, Operations, Quality, Supply Chain, Sales, Business Development, and others.
• Leads all product and system lifecycle activities from pursuit and order capture to transition to production, leveraging program plans, integrated master schedules, cadences, and reviews to plan and manage projects.
• Manages program risks, including mitigations and contingencies.
• Manages program opportunities, including harvest plans.
• Manages dependencies across all teams, activities, and functions.
• Is a key stakeholder in customer relationships, supporting the business development lead in their role as the customer relationship owner.
• Collaborates with a wide range of entry-level to highly experienced engineers and technical personnel.
• Possess a well-honed deception detector.

• Collaborates with engineering teams to ensure technical requirements are met, inclusive of design, performance, and verification requirements.
• Programs that include “significant design and development activities”:
  Accountable for the pursuit phase activities, include design approach review, cost and schedule estimation, planning, and demand forecasting.
• Accountable for integration and verification activities.
• Ensures compliance with industry standards and regulatory requirements.
• Manages configuration control and change-management processes.

• Collaborates with Operations leadership and teams to ensure internal Operations requirements are met, inclusive of manufacturability, testability, documentation, change management, and other dimensions.
• Accountable for planning and implementing standards and expectations for transitioning to production, including cross-functional reviews, design for manufacturability, design for testability, and other functions.

• With the Crystal Group contracts team, the Project Manager is accountable for managing subcontract scope during the pursuit, and design and development stages of the project lifecycle.
• Act as the primary point of contact between Crystal Group and the subcontractor.
• Ensure that the subcontractor is integrated into the Crystal Group execution plans, including the integrated master schedule (IMS), change management, quality reviews, and other activities.

• Coordinate with account management, system architects, and business development teams during proposal activities.
• Lead internal business-related activities including project status and design reviews.

• Ensure programs meet all applicable quality standards and certifications.
• Accountable for ensuring projects are compliant to the contractual requirements.
• Coordinate regulatory approvals and certifications.
• Ensure compliance to internal requirements, such as…