Service Specialist, Non-Profit & Social Impact

Advancement Services Specialist

Mount Mercy University seeks an organized, detail-oriented Advancement Services Specialist to support fundraising and alumni engagement efforts through database management, gift processing, reporting, and donor stewardship.

This position is based on the Mount Mercy University campus in Cedar Rapids, Iowa.

• Maintain and update donor and alumni records in Raiser's Edge.
• Serve as the primary database resource and resolve data quality issues.
• Process gifts, pledges, recurring donations, matching gifts, payroll deductions, and in-kind gifts.
• Generate donor receipts and acknowledgment communications.
• Create reports, mailing lists, and data extracts to support fundraising and alumni outreach.
• Maintain planned and deferred giving records.
• Develop systems to track donor giving and engagement.
• Collaborate with campus departments to ensure accurate data integration.

• Bachelor's degree or equivalent combination of education and experience.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities independently and collaboratively.
• Proficiency with databases and Microsoft Office applications.
• Commitment to confidentiality and data accuracy.

• Experience with gift processing, fundraising operations, or donor relations.
• Experience using Raiser's Edge or other relational databases.
• Experience in higher education or nonprofit organizations.

• Competitive salary commensurate with experience.
• Comprehensive benefits package, including medical, dental, vision, and retirement plans.
• Generous paid time off and holidays.
• Tuition Remission.
• Professional development opportunities.
• Supportive and collaborative work environment.
• Access to campus amenities, cultural events, and recreational facilities.

St. Ambrose University and its affiliate campuses are an inclusive, Catholic and diocesan community of learners empowering all members of that community to act courageously, to seek wisdom through faith and reason, to work for justice and mercy, and to lead lives of service. St. Ambrose is an equal opportunity employer.