Quality Supervisor

Who We Are

Since 2022, Associated Materials / Alside has been undergoing a transformation to maximize our potential through investments in people, operations, and brands.

We are a company where your ideas and input are not only encouraged but valued. Your contributions will provide an immediate and lasting impact, helping us achieve what is possible.

Under the direct supervision of the Quality Manager, the Quality Supervisor is responsible for overseeing day‑to‑day quality operations and ensuring coordination across all aspects of the quality process. This role leads the Quality team in meeting productivity expectations, maintaining compliance with quality standards, and supporting Lean and continuous improvement initiatives—all while upholding the highest levels of safety and operational performance.

You will set clear goals, provide necessary tools and support, remove obstacles to success, and hold team members accountable for achieving results.

The Quality Supervisor leads a frontline team of Quality Technicians/Inspectors to ensure products meet internal specifications, customer requirements, and regulatory/industry standards. This role drives process capability, first‑pass yield, and customer satisfaction through robust quality systems, root cause analysis (RCA), and corrective/preventive actions (CAPA). The supervisor partners closely with Production, Maintenance, Engineering, and Supply Chain to prevent defects, reduce scrap/rework, and build a culture of quality and continuous improvement.

• Oversee daily quality control activities across assigned lines/shifts; ensure timely inspections, sampling plans, and test results per control plans and work instructions.
• Maintain compliance with ISO 9001 (or relevant standard) and customer‑specific requirements; support internal and external audits.
• Own nonconformance management (NCRs), MRB decisions within delegated authority, and product hold/release processes.
• Ensure calibration and maintenance of inspection/test equipment; alert on issues that risk data integrity.

• Promote a strong safety culture by prioritizing the health and safety of all team members.
• Ensure full compliance with all safety, environmental, and operational policies and procedures.
• Maintain a safe and clean work environment through employee training and enforcement of established standards.
• Exercise authority to stop or modify work due to non‑conformance or unsafe conditions.

• Plan and organize daily quality activities to optimize use of equipment, personnel, and materials.
• Coordinate quality inspections, documentation processes, and product verification activities.
• Ensure product compliance with specifications and established quality standards.

• Monitor process and product quality using SPC, control charts, capability analysis (Cp/Cpk), and layered process audits.
• Lead structured problem‑solving (8D, DMAIC, 5 Whys, Fishbone); implement and verify effectiveness of CAPAs.
• Reduce scrap, rework, and customer complaints through systemic fixes; partner with Production to lock in process controls.
• Drive standardization: update control plans, inspection instructions, and visual standards for clarity.
• Contribute to PFMEA maintenance and risk mitigation; ensure reaction plans are clear and followed at point of use.

• Lead, schedule, and develop a team of 6–15 Quality Technicians (scope can be adjusted to site size); ensure consistent coverage across shifts.
• Coach technicians and line operators on defect detection, escalation paths, and quality at the source.
• Build a safety‑first, quality‑always culture; recognize good catches and raise risk without delay.
• Conduct performance check‑ins; identify skill gaps and provide training on inspection methods and problem solving.
• Provide leadership, training, and team‑building to support quality and operational objectives.
• Communicate job expectations clearly, monitor performance, and evaluate results.
• Partner with HR on recruitment, performance evaluations, merit increases,…