Quality Assurance Engineering Leader

Quality Assurance Engineering Leader

Great America Financial Services is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth.

We are looking to add a key member to our Technology Group!

The Quality Assurance Engineering Leader is responsible for defining and leading the end-to-end quality strategy across manual and automated testing practices. This role ensures that quality is built into all phases of the software development lifecycle by establishing standards, frameworks, and processes that support reliable, scalable, and high-performing systems.

This leader partners closely with Business Subject Matter Experts, Product, Engineering, and Architecture teams to embed quality into solution design and delivery. The role drives a balanced testing approach—leveraging both manual testing for exploratory and user-focused validation and automated testing for scalability, speed, and consistency—to deliver high-quality products and exceptional customer experiences.

As the Quality Assurance Engineering Leader, you will:

• Define and lead the QA strategy, balancing manual and automated testing approaches across platforms and products.
• Establish QA standards, testing methodologies, and quality gates across the SDLC.
• Ensure consistent testing practices, documentation standards, and quality metrics across teams.

• Oversee the full testing lifecycle, including test planning, execution, defect management, and reporting.
• Establish and scale automated testing practices, including integration into CI/CD pipelines.
• Ensure appropriate use of manual testing for exploratory, usability, and edge-case validation.
• Drive improvements in test coverage, test efficiency, and defect prevention strategies.
• Define frameworks for functional, regression, integration, and user acceptance testing.
• Define the test environment and test data seeding strategy.

• Partner with engineering teams to embed quality engineering practices into development workflows.
• Influence system design decisions to improve testability, performance, and reliability.
• Ensure testing is integrated early in the lifecycle (shift-left approach) and supported throughout delivery.

• Analyze defect trends, test effectiveness, and release outcomes to drive continuous improvement.
• Lead root cause analysis and ensure corrective actions are implemented to reduce future defects.
• Establish quality KPIs (e.g., defect leakage, automation coverage, release quality) and monitor performance.
• Provide go/no-go recommendations for releases based on quality metrics and risk assessment.

• Build, lead, and develop a high-performing QA organization, including both manual QA and QA automation engineers.
• Define clear roles, career paths, and development plans across QA disciplines.
• Coach teams on modern QA practices, including automation, Agile testing, and quality engineering.
• Foster a culture of accountability, learning, and continuous improvement.

• Partner with Product Managers, Delivery, Architecture, and Engineering to align quality with business goals.
• Support user acceptance testing and collaborate with business stakeholders on quality expectations.
• Communicate quality insights, risks, and recommendations clearly to leadership.

To be successful in the role, you will need:

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
• 8+ years of experience in software quality assurance, including both manual and automated testing.
• 3+ years of leadership experience (direct or matrix leadership).
• Experience implementing or scaling QA automation frameworks and tooling.
• Experience working in Agile development environments with cross-functional teams.
• Experience in test lifecycle management, defect tracking, and CI/CD integration.

Skills and Abilities

• Strong understanding…