Donation Processing Associate

About The Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. As a Donation Attendant you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission‑driven work to support The Salvation Army's community programs.

Location: Cedar Rapids, Iowa
Pay: $12.00 per hour
Job Type: Part‑time
Schedule: 20‑29 hours per week

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well‑organized donation area
• Sort, load, and unload Salvation Army trucks per centre policy
• Power‑sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

• Paid training on donation process, production standards, and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills

• Mission‑driven work that supports programs in your community
• On‑the‑job training
• Team‑oriented environment
• Employee Discount, Employee Assistance Program, and more