More jobs:
Gift Shop Clerk
Job in
Cedar Rapids, Linn County, Iowa, 52404, USA
Listed on 2026-07-30
Listing for:
Mercy Medical Center
Full Time
position Listed on 2026-07-30
Job specializations:
-
Retail
Cashier, Retail Associate/ Customer Service
Job Description & How to Apply Below
12
Summary This position supports Mercy's philosophy of patient centered care by providing an exceptional customer service experience and working with the team to increase sales for the Gift Shops.
Job Description
Job Duties Open and close the shop, following shop procedures.
Prepare cash register drawers for the next day.
Understand the POS system, charge terminal and payroll deduction reader.
Utilize proper phone etiquette and knowledge of flower phone order procedures.
Fulfill online Gift Shop orders as requested.
Follow procedures for deliveries to patients and hospital staff.
Demonstrate knowledge of shop merchandise, maintain supply levels and ensure upkeep of shop appearance.
Maintain a team atmosphere with staff and volunteers.
Attend scheduled staff meetings.
Deliver a high level of customer service.
Meet and exceed personal and store sales’ goals.
If applicable to work location, understands and operates barista equipment, follows procedures, and complies with department of health regulations and rules.
Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.
Knowledge,
Skills and Abilities
Maintain confidentiality of sensitive information.
Able to learn cash management principles and procedures.
Knowledge of customer service standards and procedures.
Able to operate cash register and Gift Shop POS system.
Professional Experience Previous retail experience preferred.
Education High School Graduate or equivalent preferred.
Licensure, Certification, RegistrationN/APay Rate Type Hourly Mercy is an independent, community-based organization supporting the Cedar Rapids area for over 120 years.
Mercy is an equal-opportunity employer. We value diversity, equity, and inclusion and therefore evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status, and other legally protected characteristics.
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