Inside Sales - Counter Sales Representative

Job Overview

As an Inside Sales – Counter Sales Representative you will assist customers in person and over the phone, enter orders, review and pull orders, follow through on commitments, and ensure customers’ needs are met in a professional and timely manner.

• Assist and resolve customer requests and/or problems promptly and professionally.
• Help customers determine and select the best solution of Crescent Electric products and services to meet their needs.
• Work with Purchasing Department, account managers, quotation specialists, product champions, and other branch personnel to provide competitive quotations.
• Continuously develop knowledge of Crescent product inventory, its location in the facility, and sales techniques.

• High school diploma or general education degree (GED).
• Related sales experience preferred and/or training, or equivalent combination of education and experience.
• Exceptional phone and customer service skills.

Often standing, walking, bending, reaching, climbing, and stooping; occasional sitting, talking/hearing. Requires frequent lifting and carrying up to 100 lbs, with assistance of a buddy-lift or mechanical device advised.

• Close vision (clear vision at 20 inches or less)
• Distance vision (clear vision at 20 feet or more)
• Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
• Depth perception (three‑dimensional vision, ability to judge distances and spatial relationships)

• Health, dental, vision, and 401(k) plan with flexible spending accounts
• Company‑paid benefits such as life insurance, short‑term disability, long‑term care, and Employee Assistance Program
• Paid time off (PTO) and company‑paid holidays
• Supplemental life insurance, hospital indemnity, accident and critical illness benefits with cancer coverage
• Eligibility for benefits after 30 days of employment; 401(k) enrollment after 90 days for employees 21 years or older

Crescent Electric Supply Company is proudly an Equal Opportunity Employer. We do not discriminate on the basis of age, color, race, national origin, gender, religion, marital status, disability, veteran, military status, sexual identity, or expression, sexual orientation, or any other basis prohibited by local, state, or federal law.

Candidates are subject to pre‑employment assessments, Motor Vehicle Record review, criminal background checks, reference checks, and a post‑offer drug screen.

Crescent Electric is committed to full inclusion. We will provide reasonable accommodations for the hiring process. If you need an accommodation, please contact