Corporate Inside Sales Specialist

Overview

Join the energetic team at Rexco Equipment, Inc. as a Full-Time Corporate Inside Sales Specialist. This role offers you the chance to dive into the fast-paced machinery industry and make impactful connections while showcasing your problem-solving skills. You'll engage with customers in a customer-centric environment, building lasting relationships that foster loyalty. Each day brings new challenges that will ignite your creativity and determination, ensuring you never have a dull moment.

Plus, you'll be surrounded by a positive and adventurous team that values respect and collaboration.

• Delight customers and enhance relationships by handling post-invoice check-ins and ensuring swift resolution of issues.
• Proactively engage with declining accounts to diagnose spending drops and initiate actionable next steps (e.g., scheduling appointments or requesting quotes) to win back loyalty.
• Maintain detailed records in the CRM, track outcomes, and produce insights on customer challenges and opportunities.
• Escalate issues to branch leadership and set appointments for outside representatives, contributing to a high-performance culture.

• Strong phone presence and professionalism with the ability to navigate positive and challenging conversations.
• Organizational skills and persistence to follow through on a structured outreach cadence without constant supervision.
• Good judgment for effective escalation of customer issues and the ability to remain calm under pressure.
• Proficiency in CRM tools, particularly Hub Spot, for tracking interactions and managing customer information.

Benefits include Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Paid Time Off, and ESOP.

Employment contingent on passing a drug screen. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law. Job posted by Applicant Pro.