Client Specialist, Lindale Mall

Talbots is a leading omni‑channel specialty retailer of women’s clothing, shoes and accessories, known for modern classic style, quality craftsmanship, and gracious service.

• Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
• Support all service enhancers to build strong relationships, including active use of Concierge.
• Achieve sales and service metrics in key measurable areas, including Clientelling/Outreach, Appointment Setting, and Talbots Classic Awards.
• Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
• Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
• Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
• Actively participate in community/store activities and events that promote the Talbots Brand.
• Professionally represent the brand image.

• Driven to create, build and cultivate relationships with customers and the community, focusing on prospecting and establishing a strong clientele from existing and new customers.
• Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team, and thrives working in a team environment.
• Able to work cooperatively in a diverse work environment.
• Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
• Possesses excellent written and verbal communication skills and a high level of integrity.
• Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful.
• Professional, assertive, and friendly with the ability to make decisions independently.
• Possesses the technological aptitude to navigate POS/computer/iPad/handheld systems.
• Has open availability of 20–29 hours per week and can work a flexible schedule, including evenings, weekends, and holidays.
• Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
• Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

Location:

Store 00247 Cedar Rapids, IA 52402
Position Type:
Regular/Part time

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate’s qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law.

The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact  The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.