Account Executive - Home Service Plans

Job Summary

At Infinity, we build high‑performing teams that are driven by results, energized by growth, and committed to delivering value. As an Outbound Sales Representative, you will play a key role in expanding our customer relationships by engaging current account holders and introducing them to enhanced service packages that better meet their home needs.

• Conduct outbound calls using a provided lead list to engage current customers.
• Identify coverage gaps and present additional products through cross‑selling and upselling strategies.
• Clearly communicate product details, including terms and conditions, to ensure customer understanding.
• Execute call strategies with a focus on active listening and customer‑centric sales.
• Maximize conversion opportunities by aligning solutions with customer needs.
• Maintain professionalism through strong communication and clear enunciation.
• Embrace coaching and feedback to continuously improve performance.
• Consistently meet and exceed program KPIs and performance expectations.
• Demonstrate reliability through strong attendance and accountability.
• Support additional tasks and initiatives as needed.

• Results‑driven mindset with motivation to achieve and exceed goals.
• Minimum 6 months of sales experience (call center, sales, marketing, telecommunications, wireless, internet, service plans).
• Strong communication and active listening skills.
• Positive attitude with a team‑oriented approach.
• Coachable and open to continuous feedback and development.
• Resilient and able to navigate rejection with professionalism.
• Comfortable multitasking across multiple systems.
• Ability to adapt in a fast‑paced, high‑energy environment.
• Passion for delivering exceptional customer experiences with energy and excellence.

• High School Diploma or equivalent preferred.
• Experience in call center, sales, marketing, telecommunications, wireless, internet, service plans.

• Ability to remain seated and work at a computer for extended periods.
• Occasionally lift up to 10 pounds, if needed.

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance

$17/Hour + uncapped monthly commission.