Rental Sales Representative

Job Description

Rental Sales Representative responsible for acting as the front‑line sales agent for vehicle rentals to the Company’s current lease and commercial rental accounts, as well as potential commercial rental customers and consumer household needs. The role works cross‑functionally across Sales, Marketing, Operations, and Asset Management, and requires excellent customer communication and relationship‑building skills.

Location: Cedar Rapids, IA

Schedule: First Shift, Monday – Friday (structured workweeks with rotational Saturdays depending on branch location)

• Handle inbound and outbound sales calls, execute the business unit’s marketing plan, maintain accurate data in the company’s marketing database, and maximize rate opportunities within the marketplace.

  Generate rental, lease, and used vehicle sales leads, and maintain and expand relationships with existing customer base.

  Coordinate overall inventory levels to meet customer demand and achieve Ryder market share goals by executing sales and marketing initiatives.

• Manage overall profitability of a rental location, coordinate with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfaction, and maintain compliance with all relevant regulations.

  Understand marketplace conditions to maximize utilization of the rental fleet.

• Drive profitable revenue growth by maintaining and growing customer relationships and ensuring overall satisfaction for all internal and external customers.

  Reconcile all customer concerns, issues, and disputes to maintain ongoing relationships.

• Build constructive and effective relationships with both internal and external customers, maintain composure in stressful situations, and clearly articulate Ryder’s product and service offerings.

• Serve as an On‑Call Representative on a voluntary basis or as required by scheduling.
• Perform other duties as assigned.

• Strong verbal and written communication skills.
• Ability to deliver desired communication outcomes.
• Goal oriented, results driven, assertive, and adept at handling ambiguity.
• High degree of initiative and self‑motivation.
• Energetic, self‑directed, and capable of managing multiple assignments and priorities.
• Adaptable to changing conditions and work assignments.
• Poly‑tasking ability for multiple projects simultaneously.
• Flexible, fast‑paced, and self‑driven.
• Ability to create and maintain professional relationships at all organizational levels.
• Demonstrated customer service skills.

• High school diploma or GED required.
• One (1) year or more sales experience required.

• Comprehensive health and welfare benefits: medical, prescription, dental, vision, life insurance, and disability insurance.
• Paid time off for vacation, illness, bereavement, family and parental leave.
• Tax‑advantaged 401(k) retirement savings plan with employer match.
• Ryder Share discount.

Hourly pay: $22.99 – $22.99.

Ryder is proud to be an Equal Opportunity Employer and Drug‑Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.