Sales, Inside Sales, Sales Associate​/Assistant

Company Overview

Foundation Building Materials (FBM) is a leading construction materials distribution company serving the commercial and residential construction markets across the United States and Canada. In conjunction with Unified Door & Hardware Group (UDHG), a premier provider of commercial door, frame, and hardware solutions, FBM supports a broad range of construction and architectural projects nationwide. By combining scale, specialty expertise, and a customer‑first mindset, we deliver high‑quality products and services to contractors, builders, and project teams across diverse markets.

Following our recent acquisition by Lowe’s, we invest in strong, forward‑thinking talent to support our long‑term success.

Inside Sales Professionals are trusted partners who build strong customer relationships through expert guidance and exceptional service. From the front counter to tailored solutions, you will be at the heart of our success.

• Customer Service & Sales Support
• Maintain professional, courteous communication with customers before, during, and after sales.
• Provide product knowledge and generate accurate quotes and proposals.
• Assist walk‑in customers and promptly handle inquiries or complaints.
• Drive profitable sales through effective selling, upselling, and cross‑selling.
• Order Management & Communication
• Enter orders, pricing, and customer data into systems accurately.
• Respond to orders and quote requests via multiple channels (phone, email, fax, etc.).
• Collaborate with outside sales reps and internal teams to fulfill customer needs.
• Inventory & Showroom Operations
• Maintain stock levels, organize the showroom, and support physical inventories.
• Schedule and coordinate inbound/outbound deliveries and shipping logistics.
• Negotiate freight rates and manage inventory movement efficiently.
• Cash Handling & System Use
• Operate and balance the cash register and drawer daily, following proper procedures.
• Utilize management software for billing, reporting, and project tracking.
• Product & Project Knowledge
• Maintain up‑to‑date product expertise.
• Manage documentation and order details for large or complex projects.
• Logistics & Operations Coordination
• Coordinate deliveries with Operations staff.
• Coordinate purchase and delivery of special products.
• Trainings
• Attend all required meetings and company training programs related to sales.
• Miscellaneous
• Support our values in safety, customer focus, teamwork, integrity, and being a company of choice for both employees and customers.
• Other duties as assigned.

• High school diploma or equivalent required.
• 2+ years inside sales experience (incoming call preferred).
• Excellent verbal communication skills and telephone manner.
• Ability to focus on different tasks and use time efficiently to achieve desired outcomes.
• Familiarity with Windows operating systems.
• Experience with forklift training or warehouse work.
• Detail oriented.
• Positive attitude.
• Good attendance.
• Willingness to learn.
• Initiative and a drive for results.

Full‑time position with competitive pay and benefits.

• Base: $20.00–$22.00 per hour
• Job type:
  Full‑Time

• Medical
• Dental
• Vision
• HSA/FSA plans
• Voluntary life and accidental death & dismemberment (AD&D) insurance
• Critical illness, hospital indemnity, accident coverage
• Legal insurance plan
• Generous 401(k) plan with company match
• A career path designed with you in mind

Foundation Building Materials is an Equal Opportunity Employer and committed to providing equal employment opportunities to all individuals, including those with disabilities. We value diversity and inclusion and are dedicated to creating a workplace where all employees feel respected and empowered. All employment decisions are based on business needs, job requirements, merit, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability status, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.

In accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws, we provide reasonable accommodations to qualified individuals with disabilities to help them perform the essential functions of their job. If you need assistance or an accommodation during the application process or while employed, please contact Human Resources at