Field Sales Representative

Title

Outreach Executive I

Oak Street Health

The Outreach Executive (OE) is responsible for developing relationships with members of the community to engage Medicare seniors with Oak Street Health. The goal is to have those individuals become patients of Oak Street Health. Outreach Executives work closely with Outreach Managers, Outreach Directors, and Community Relationship Managers to help drive new patient growth locally in their assigned territory.

• Generate leads by effectively engaging Medicare seniors through event execution and local community outreach.
• Maintain internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, work streams, and initiatives.
• Prospect and cold call prospects & new leads assigned to you.
• Engage additional channels of leads assigned to you, including:
  • Leads driven through digital channels.
  • Leads generated by other Outreach Executives.
• Nurture prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking.
• Collaborate with your Community Relationship Manager (CRM), other OEs, and your Outreach Manager/Outreach Director to drive lead generation with local community members or insurance agents (IAs).
• Maintain consistent touchpoints with prospects to continuously engage prospects and drive new patient growth in assigned territory.
• Capture and record customer information and sales activity in the customer relationship management (CRM) system and other business systems.
• Act as point of contact for both the clinical team/center team if center staff have any questions about the patient.
• Resolve any concerns & complaints new prospects & patients may have about Oak Street Health by working with the prospect to understand the concern or directing them to another employee.
• Perform other duties as assigned.

• Ability to quickly connect and influence the right people.
• Comfortable navigating external barriers to create a positive experience.
• Ability to manage priorities simultaneously.
• Team player and contributor to overall effectiveness of the team.
• Sales and/or healthcare experience a plus.
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in communities served (where necessary).
• US work authorization.

Pay Range: $18.50 - $35.29 per hour. The actual base salary offered will depend on experience, education, geography, and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.