Specialty Installation Lead

Position Purpose

The Specialty Installation Lead is responsible for the precise installation and field modification of prefabricated interior systems—including casework, millwork components, fillers, trim, and related finish elements—across commercial projects. This role focuses on execution, quality, and repeatability, supporting Pigott-controlled projects by improving schedule reliability, installation quality, and margin performance. Work is limited to defined scopes tied to Pigott-sold products and does not include structural carpentry, full fabrication, or independent trade work.

As part of a phased pilot initiative, the position will also contribute to the development of standards, quality control processes, and scalable best practices to support long-term capability building.

• Project Manager - Lateral
• Field Supervisor - Lateral
• Installation Manager
• Warehouse & Service Manager

• Install casework, millwork components, fillers, scribe panels, trim, and related elements with a high level of precision.
• Perform detailed finish work—including cutting, scribing, fitting, trimming, and adjustments—to ensure seamless integration with site conditions.
• Execute field modifications to prefabricated systems to accommodate real-world conditions while maintaining design intent.
• Support installation of solid-surface components (e.g., seams, fitting), excluding full fabrication.
• Collaborate with project managers, designers, and installation teams to resolve field conditions and installation challenges.
• Interpret shop drawings, installation documents, and project specifications.
• Coordinate work within active construction environments alongside other trades.
• Maintain flexibility to support adjacent installation scopes (e.g., furniture installation) as needed.

• Ensure all work meets defined quality standards, tolerances, and client expectations.
• Identify and correct deficiencies prior to project completion.
• Complete quality control checklists and provide photo documentation of completed work.
• Contribute to minimizing punch list items and rework.
• Track and provide input on:
  • Labor hours vs. estimates
  • Installation challenges and solutions
  • Quality outcomes and rework
• Provide feedback to improve estimating assumptions, workflows, and execution standards.

• Assist in developing and refining:
  • Installation best practices
  • Quality control standards
  • Repeatable workflows and SOPs
• Support creation of internal certification standards (e.g., Pigott Specialty Installation Certified).
• Contribute to building a scalable and sustainable internal installation capability.

• Focused on ship & field modifications and installation only.
• Work is limited to Pigott-controlled projects and prefabricated systems.
• Does not include:
  • Structural framing or architectural carpentry
  • Full shop fabrication or custom manufacturing
  • Independent or third-party carpentry scopes
• Works in partnership with subcontractors, who remain an important part of the delivery model.

• Provide prompt, courteous, and exceptional service to all customers—both external and internal—by living out Pigott's core values and contributing to the One Pigott culture. Consistently demonstrate professionalism, proactive communication, and a timely response to every service inquiry.
• Support Pigott's commitment to quality by developing, maintaining, and continuously improving position-specific procedures, process instructions, and documentation to better serve the company, customers, and team members.
• Attend work as scheduled and uphold all guidelines as outlined in the Pigott Team Member Handbook.
• Accept responsibility for ongoing personal and professional development.
• Perform additional responsibilities at the request of manager or the Pigott Leadership team.
• Demonstrate cooperation, teamwork, and a One Pigott mindset by partnering effectively across departments and locations to achieve shared company goals and objectives.
• Adhere to Pigott corporate branding standards to ensure…