Field Service Technician

.Salary:
$20-$27/hour + annual bonus opportunity and full benefits package

Job Summary:
Our client is seeking a Field Service Technician to support and repair high-speed cash handling and automation equipment across Cedar Rapids, IA. This is a customer-facing, field-based role ideal for someone with strong electro-mechanical troubleshooting experience who enjoys working independently and solving technical problems onsite.

Job Responsibilities:

• Troubleshoot, diagnose, and repair electro-mechanical equipment at customer sites
• Perform preventative maintenance, installations, and equipment upgrades
• Read and interpret electrical schematics and mechanical drawings
• Maintain strong customer communication during service calls
• Manage parts inventory and service documentation
• Participate in an on-call rotation schedule
• Travel locally throughout the assigned territory to support customers

Qualifications:

• 3-5+ years of technical repair or field service experience preferred
• Strong electro-mechanical troubleshooting skills
• Experience with circuitry, schematics, and diagnostics
• Backgrounds in ATM repair, copier repair, vending, industrial maintenance, military electronics, or similar industries are highly preferred
• Strong customer service and communication skills
• Basic computer proficiency
• Valid driver's license required
• Ability to lift up to 50 pounds and perform physical field work

About the Company:
Our client is a global leader in automation and customer experience technology, supporting financial institutions, retailers, gaming operations, and commercial businesses worldwide. They offer long-term career stability, strong training programs, competitive benefits, and opportunities for advancement within a collaborative and customer-focused environment.