Network Field Technician

• Location 3601 42nd Street Northeast,Cedar Rapids, IA, 52402,United States
• Employee Type Non-Exempt FT
• Required Degree 2 Year Degree
• Manage Others No

• Phone

Whether it is our cutting-edge technology solutions, collaborative team environment, or commitment to our communities at WIN Technology, Connections Matter.

What connections matter to you? Here at WIN Technology, we connect the Midwest to the globe, communities to life-enhancing services, and our employees and clients to the things that matter to them most. As the only Midwest IT Services provider backed by a wholly owned fiber network, we are growing fast and continuously invest in innovative new offerings and improved services that will help our clients stay ahead of the curve.

Every day is filled with opportunities to create solutions and provide meaningful business value for our clients across multiple industries including healthcare, finance, manufacturing, and more.

Our culture is fueled by twenty-nine “WIN Ways” that connect us to each other with a set of values and practices that we live each day. We enjoy challenges, solving problems, working hard, and having fun. Because we want everyone to feel connected to our culture and have the opportunity to work remotely, we offer a well-balanced hybrid approach to togetherness.

We encourage our employees to pursue personal and career growth through development programs including leadership training, educational reimbursement, and certifications. While we are highly team oriented, we also recognize and celebrate individual contributions. We embrace a diversity of backgrounds, cultures, and ideas to make our teams even stronger as we grow. By connecting to our communities through volunteering and outreach, we proudly contribute to a wide variety of organizations including Special Olympics, Girls Who Code, United Way, and Feed My People.

All employees receive 16 hours of volunteer time off each year, allowing them to give back to the organizations and causes that matter to them most.

WIN Technology – Connections Matter.

Joining the WIN team as a Network Field Technician I is an integral role within the Network Operations Department, and as such, all ideas, input and constructive recommendations will be highly valued. This position will provide support for all telecommunication networks providing carrier, IPTV, broadband and Internet Service Provider (ISP) services. As a primary field support resource, this position is responsible for all installation, provisioning, commissioning and support of all network elements in the quad-state area (WI, MN, IL, MI).

The Network Field Technician I will work closely with other Senior Field Technician’s and the WIN Engineering and Provisioning teams to deliver customer solutions in a timely and professional fashion.

• Responsible for all installation, provisioning, commissioning and support of all network elements in the WIN Network, per specific geographic areas as assigned
• Work closely with the WIN Engineering and Provisioning teams to deliver customer solutions in a timely and professional fashion
• On Call rotation typically every other week
• Perform any additional job-related duties needed to help drive our vision, fulfill our mission, and provide our members with industry leading customer service

• Familiar with using a Volt Ohm Meter
• Familiar with using an OTDR
• Familiar with using a Light Meter
• Familiar with using an Ethernet test set
• Familiar with installing equipment in a Central Office environment

• Must be self-motivated and be able to work without direct supervision, able to prioritize multiple tasks
• Must be willing to learn and take direction from senior Field…