Office Clerk - Part-Time

Customer Service Representative | Cedar Rapids, IA

AAA Cooper Transportation is immediately hiring a reliable and experienced Customer Service Representative, Terminal Clerk to join the team at our Cedar Rapids, IAService Center. This administrative position plays a key role in resolving freight discrepancies to maintain service quality and customer satisfaction. This position offers competitive pay and a full benefits package while providing a stable and rewarding career opportunity with a leading transportation company.

Apply now and find out why Clerks and Customer Service Representatives choose AAA Cooper Transportation

RESPONSIBILITIES - _A Day in the life_

+ Communicate with customers, drivers, and service center staff to resolve issues.

+ Document discrepancies, file reports, and maintain accurate records.

+ Assist in identifying trends to improve freight handling practices.

+ Support general clerical tasks within the operations team.

+ Other duties as assigned.

AAA Cooper Transportationan independent subsidiary of Knight-Swift Holdings, delivers comprehensive transportation solutions, specializing in less-than-truckload, dedicated contract carriage, and truckload services. Our strategic partnerships with trusted regional affiliates ensure reliable freight movement throughout much of the United States.

Ready to drive your career to the next level? Join the growing team and accelerate your career TODAY!

AAA Cooper Transportation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Compensation is commensurate with experience. This job posting is intended as a general description of the position. It does not constitute a comprehensive list of all responsibilities, duties, and skills required.

Benefits and compensation are subject to change at the company's discretion.

Pay Range:  , General Benefits:

Job Requirements

REQUIREMENTS - _What you bring_

+ Previous experience in freight, logistics, or clerical support preferred.

+ Strong attention to detail and data accuracy.

+ Excellent written and verbal communication skills.

+ Problem-solving mindset and customer service orientation.

+ Proficient in Microsoft Office and data entry systems.

+ High school diploma or equivalent

+ Other duties as assigned

Category: MME-Service Center Admin and Leadership