Data Center Logistics Lead

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market.

The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and Service Now. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity.

Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

The Data Center Logistics Team Lead -is responsible for managing data center logistics operations across assigned client sites, buildings, shifts, or service areas. This role owns operational performance, service delivery, safety compliance, team leadership, inventory control, client engagement, and continuous improvement for logistics services supporting data center operations.

The Team Lead leads supervisors, leads, specialists, and associates while partnering with client stakeholders, service delivery leadership, vendors, and cross-functional teams. This position is accountable for ensuring safe, accurate, timely, and compliant execution of inbound, outbound, deployment, inventory, and material movement services.

Active Construction Environment & Required PPE

This role operates within an active data center construction and deployment environment. Employees may work in or around construction zones, loading docks, staging areas, equipment pathways, partially completed data halls, and areas with ongoing trade activity. Work conditions may include exposure to moving equipment, construction materials, uneven surfaces, elevated noise levels, changing access routes, and other hazards commonly associated with active construction sites.

All employees are required to follow site safety rules, posted signage, access restrictions, and direction from site leadership, safety personnel, and authorized construction management representatives. Employees must remain aware of their surroundings at all times, use designated walkways and approved work areas, and immediately report unsafe conditions, near misses, damaged equipment, or potential hazards.

Required Personal Protective Equipment must be worn at all times while operating in designated construction or deployment areas and may include, but is not limited to:

• Hard hat
• Steel-toed safety boots
• High-visibility vest or approved high-visibility clothing
• Safety eyewear / eye protection
• Work gloves

Key Responsibilities

• Manage end-to-end logistics operations for assigned data center site, campus, region, or service area.
• Oversee inbound receiving, outbound shipping, inventory control, rack deployment support, warehouse operations, staging, internal transport, cycle counts, and service request fulfillment.
• Lead, coach, develop, and performance-manage logistics leads, specialists, and associates.
• Establish daily, weekly, and monthly priorities aligned with client requirements, service level agreements, and operational KPIs.
• Ensure safe movement of all parts, materials, racks, equipment, and inventory into, out of, and around client data centers.
• Own operational performance metrics including inventory accuracy, cycle count completion, shipment timeliness, receiving accuracy, backlog, safety performance, and service quality.
• Maintain inventory control standards and ensure accurate system transactions, audit readiness, and documentation compliance.
• Review and resolve escalations related to shortages, damaged materials, shipment discrepancies, capacity constraints, system issues, vendor delays, and service-impacting blockers.
• Partner with client data center operations, construction, facilities, procurement, security, finance, transportation, and deployment teams.
• Manage staffing plans, schedules, shift coverage, workload balancing, and resource allocation.
• Develop…