Administrative Assistant - Engineering and Planning

Performs a variety of routine and complex clerical, secretarial, public interaction and administrative duties in support of the City's Engineering, Public Works, Planning, and Water Recycling Departments. Work includes maintaining official records; providing comprehensive administrative services to the Director of Public Works and Engineering (direct report) and the City Planner (indirect report); and assisting in the administration of departmental standard operating policies and procedures.

• Processes permit applications for utility work within the public right-of-way.
• Provides routine clerical, secretarial, and administrative support for the Engineering, Planning, and Water Recycling Departments.
• Manages departmental files, records, and document retention for Engineering and Planning.
• Prepares, assembles, and distributes agendas and minutes for the Plan Commission, Site & Architectural Review Board (SARB), and the Public Works & Sewerage Commission, including attending monthly meetings and ensuring accurate documentation. Periodic evening hours.
• Serves as backup to the Building Inspection Secretary.
• Responds to public inquiries regarding City services, codes, land-use matters, and general departmental information.
• Provides customer service at the front counter and by phone, ensuring timely and accurate information to residents, contractors, and other stakeholders.
• Performs other duties as assigned and may assist other City Hall departments as time permits.

• Graduation from high school or GED equivalent.

• Working knowledge of office practices and procedures.
• Strong computer skills, including proficiency with Microsoft Word and Excel.
• Ability to learn and navigate City street locations and departmental workflows.
• Ability to communicate effectively both verbally and in writing.
• Ability to remain composed and provide excellent customer service in occasional stressful situations.
• Prior municipal experience and familiarity with online applications such as Geographic Information Systems (GIS) are preferred but not required.

City of Cedarburg offers a generous benefits package with vacation allocation beginning on the first day of employment. Full time employees are eligible for health and dental insurance. Also eligible for participation in Wisconsin Retirement System, life insurance, sick and vacation pay.