Revenue Integrity & Operations Specialist (Full-Time Job Celebration area,Florida USA,Accounting

Position: Revenue Integrity & Operations Specialist (Full-Time)

About The Company We are a fast-growing healthcare media, marketing, and AI technology company headquartered in Celebration, Florida. We partner with private healthcare business owners across the United States, the United Kingdom, and internationally, helping them grow through marketing, business education, and AI-powered software solutions.

As our company continues to scale, we are looking for a detail-oriented operational professional to help safeguard revenue, improve financial processes, manage vendor relationships, and support the day-to-day operational health of the business.

This role works closely with:

COO
Office Manager
External CFO / Bookkeeping Partner
AI Development Team
Revenue & Operations Leadership
Company Vendors and Service Providers

This is a highly visible role that directly contributes to the company's profitability by ensuring revenue is protected, expenses are managed effectively, and operational processes continue to improve.

Position Overview

We are seeking a full-time Revenue Integrity & Operations Specialist to oversee recurring billing accuracy, payment monitoring, contract administration, expense tracking, vendor management, and operational reporting.

This position is ideal for someone who thrives on organization, enjoys working with financial and operational data, and takes pride in identifying opportunities to improve efficiency while protecting company revenue.

Rather than focusing solely on accounting or customer service, this role combines operational support, financial administration, vendor coordination, and continuous process improvement.

Key areas of responsibility include

Revenue Integrity
Billing Operations
Expense Management
Vendor Relations
Operational Reporting
Process Improvement

Key Responsibilities Revenue & Billing Operations

Maintain accurate recurring billing records for new and existing clients
Verify contract pricing, billing schedules, and payment terms are correctly entered into company systems
Perform regular audits of billing records to ensure accuracy
Review subscriptions and invoices to identify discrepancies before they become issues
Support ongoing improvements to billing processes and documentation

Payment Monitoring & Recovery

Review daily payment activity and investigate failed transactions
Track payment retries and recovery efforts
Coordinate communication regarding expired payment methods and failed ACH transactions
Escalate recurring payment concerns when appropriate
Maintain detailed records of payment recovery activity

Contract Administration

Manage annual contract pricing schedules and renewals
Implement approved pricing adjustments in billing systems
Verify invoices accurately reflect updated pricing
Maintain organized records of contract changes and renewals
Ensure scheduled pricing updates are completed on time

Expense Management & Vendor Relations

Track recurring company expenses, software subscriptions, and vendor invoices
Maintain organized expense records and reporting
Review spending to identify opportunities for cost savings
Proactively contact vendors to negotiate improved pricing, contract renewals, discounts, or bundled services
Research alternative vendors and obtain competitive quotes when appropriate
Present cost-saving recommendations to leadership
Track savings achieved through vendor negotiations and operational improvements

Reporting & Operational Analysis

Prepare recurring reports related to revenue, billing accuracy, and operational performance
Compare expected revenue against collected revenue and investigate variances
Assist with reconciliations alongside the company's bookkeeping partner
Monitor operational expenses and identify unusual spending trends
Provide leadership with accurate reporting to support business decisions

Operations Support

Partner with the COO and Office Manager on operational initiatives
Coordi…