Business Analyst

Title: Business Analyst

Location: Orlando, FL (2/3)

Duration: 24 months

Compensation: $75 - $81/hr

Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.

DCL is seeking a Senior Business Analyst to support the active Workflow Engine Replacement (WFER) delivery effort and potentially transition into ongoing Crew Technology application sustainment. The candidate must quickly step into an in-flight development program, understand existing BPMN workflow designs, and support implementation, testing, backlog management, stakeholder coordination, and long-term enhancement/support needs. BPMN 2.0 experience is required;
Flowable experience is strongly preferred.

• WFER / BPMN Delivery
• Validate BPMN models, workflow logic, approvals, routing, exceptions, and business rules already in development.

• Translate business needs into clear requirements, user stories, acceptance criteria, documentation, test support, and release readiness.

• Support production issue analysis, backlog prioritization, change requests, vendor coordination, and future product enhancements.

• Review, analyze, and validate BPMN 2.0 workflow models and business processes for WFER and related workflow automation needs.
• Support workflow design reviews, business rules validation, approvals, routing logic, status transitions, integrations, and exception handling.
• Gather, document, refine, and manage functional and non-functional requirements for new systems, enhancements, integrations, reporting, and sustainment work.
• Develop user stories, acceptance criteria, process documentation, assumptions, gap analysis, decision notes, and supporting artifacts.
• Facilitate backlog grooming, sprint planning support, requirements clarification, business walkthroughs, and delivery checkpoints.
• Partner with Product Managers, Product Owners, business stakeholders, technical teams, vendors, and third-party developers to prioritize work and resolve issues.
• Support testing activities, including test planning, UAT coordination, defect triage, release validation, and deployment readiness.
• Track risks, dependencies, blockers, action items, change requests, decisions, and stakeholder communications.
• Analyze cross-application business processes and identify opportunities for operational improvement, automation, compliance alignment, and cohesive product delivery.
• Support ongoing application sustainment, production issue analysis, enhancement intake, business coordination, status reporting, and transition-to-support activities.

• 7+ years of Business Analysis experience supporting enterprise technology solutions.
• Strong analytical, problem-solving, facilitation, communication, and stakeholder management skills.
• Agile experience: backlog management, story writing, acceptance criteria, sprint planning, prioritization, and delivery support.
• Experience with complex systems, integrations, vendors, distributed teams, and business/technical coordination.
• Testing, UAT, defect triage, release planning, deployment readiness, and sustainment support experience.
• Working knowledge of Jira, Confluence, and SharePoint.

• Hands-on workflow automation, BPM, case management, process orchestration, or workflow modernization experience.
• Strong BPMN 2.0 experience; must be able to read, interpret, validate, and refine workflow models.
• Experience joining projects in development or implementation, not only discovery.
• Ability to analyze macro-level business processes and ensure workflows support a cohesive product outcome.
• Flowable experience strongly preferred; comparable platforms may include Camunda, Appian, Pega, IBM BAW, or Activiti.
• Familiarity with REST APIs, security/compliance considerations, integrations, and enterprise architecture discussions preferred.

• Comprehensive medical benefits
• Competitive pay
• 401(k) retirement plan
• ...and much more!

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.