Manager, Port Costs

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As a part of our team, you can work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional,

The Manager of Port Costs is responsible for leading the global Port Cost function, with accountability for the financial management, governance, and operational oversight of a large-scale port operating budget. The role oversees both Port Cost and Port Payments teams, ensuring financial control, operational efficiency, and continuous improvement across all port-related expenditure while reporting directly to the Senior Manager of Port Services.

As the lead, the Manager serves as the primary subject matter expert for port costs, providing strategic financial insight and recommendations to Marine Operations, Finance, Port Agency, and senior leadership. The role drives financial performance through forecasting, reporting, and analysis, and is responsible for communicating risks, opportunities, and cost drivers to support executive decision‑making.

• Lead the end-to-end management of global port costs.
• Own the annual budgeting and quarterly forecasting process for port expenses.
• Review financial performance, challenge assumptions, and present budget variances, risks, opportunities, and cost‑saving recommendations to senior leadership.
• Prepare and deliver financial presentations, executive summaries, and KPI reporting to support strategic decision‑making.
• Lead long‑term financial planning for port operating costs through strategic forecasting, trend analysis, and performance reporting.
• Drive initiatives to improve cost efficiency while maintaining operational requirements.

• Oversee the timely and accurate processing of all port‑related invoices and payments.
• Ensure compliance with payment terms and contractual obligations.
• Provide oversight and direction on complex invoice disputes and payment escalations, ensuring timely resolution while maintaining strong financial controls.
• Approve and verify Port Cost invoices in accordance with delegated authority thresholds.
• Provide oversight of month‑end financial close activities, ensuring the accuracy of accruals and financial reporting.

• Partner with Marine Operations to understand itinerary changes and operational impacts on port costs.
• Provide commercial and financial guidance to operational teams.
• Provide strategic oversight and financial approval of cost estimates for new itineraries, ports, and operational initiatives.
• Participate in contract negotiations alongside the Manager of Port Agencies by providing financial analysis and historical cost data.
• Act as the liaison between internal stakeholders and Port Agencies for any conflicts with payments when necessary.

• Lead, mentor, and develop the Port Cost and Port Payments team, fostering a high‑performance culture focused on accountability, accuracy, and continuous improvement.
• Set clear departmental objectives, priorities, and performance expectations aligned to business goals.
• Conduct regular performance reviews, coaching sessions, and development planning to support team growth and succession planning.
• Build and maintain strong relationships with Marine Operations, Finance, Port Agency, Procurement, and external port service…