Senior Financial Systems Analyst

Location:
Hybrid @ Celebration, FL (2 days in office: Wed. & Thurs. )

Pay Range: $53- $63/hr on W2

• You are vital to ensuring data integrity, reporting solution relevance, and are the primary supporter of Source to Contract-related ad hoc requests from our business partners and stakeholders. This professional position supports key business partners by bridging the gap between business process needs and system capabilities/configurations. Specifically, this position serves as the Subject Matter Expert (SME) for Source to Contract (STC) business processes performed in Coupa.
  
  This position strives to be the DFS trusted partner to key Client Sourcing partners through collaboration, communication, and delivery of information and solutions for routine and complex problems, under the direction and guidance from others.
• Furthers Client Financial Systems (DFS) and Source-to-Contract (STC) stakeholders' knowledge and understanding of Coupa functions, design, and processes through function consultation and training
• Develops and maintains deep understanding of STC relevant data elements, data configurations, and data integrations between Coupa STC Modules and other source systems (e.g. SAP) and sub-systems (e.g. APEX Supplier Portal)
• Collaborates with the DFS Governance team to manage the full life-cycle of Coupa enhancement requests from submission to completion, including implementation and regression testing
• Communicates STC relevant Coupa enhancements and release notes to DFS & STC stakeholders ensuring awareness and understanding of the impact
• Communicates Coupa enhancement status to business stakeholders on a proactive basis
• Completes/maintains training, process and system maintenance documentation
• End User Support
• Researches and troubleshoots STC Related issues reported by end users and/or other stakeholders (data or process) and takes appropriate action to resolve issues
• Participates in small to medium sized projects with DFS and/or business partners to design, develop, and implement solutions that address root-causes of issues stemming from areas such as; system enhancements/configurations, business processes, end user training, etc.
• Assists in managing end user incidents in Service Now by proactively self- assigning incidents within scope of responsibilities
• Actively manages assigned end user incidents in Service Now ensuring complete, accurate, and timely resolutions
• Participates in brainstorming, consensus building and other team activities to identify actions that improve systems and processes.
• Gathers data, performs more complex analysis, and prepares draft presentations of findings And other job duties and responsibilities, as requested

• Demonstrates professional expertise with process area knowledge
• Develops and maintains masterful knowledge of inputs and definitions related to Coupa STC data elements and processes
• Resolves a wide range of issues in creative ways
• Understands the impact and interdependence of process area with other process areas

• Acts as a resource for colleagues with less experience with SAP and EDP Reporting
• Leads small projects with manageable risks and resource requirements
• Effectively communicates project risks, statuses, and achievements in a timely manner
• Delivers stated work/project deliverables on-time
• Demonstrates care, professionalism, and pride in deliverable quality and appearance
• Contributes on small to medium sized projects

• Completes moderately complex to complex tasks requiring independent initiative
• Solves complex problems
• Exercises judgment and provides recommendations to Leaders and Partners based on the analysis of multiple sources of information
• Communications and Customer Service Relationships
• Develops professional networks
• Identifies and connects resources to achieve goals
• Contributes actionable ideas in brainstorming and planning sessions
• Maintains communications with both internal and external contacts
• 3 to 5 years’ relevant experience with Coupa Sourcing, Contract Management preferable CLMA

Bachelor’s degree in Business or Technology

Pride Global and its affiliates, including Russell Tobin, Pride Health, Pride Now, and Pride One, offer eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.