Director, DCL Security

About the Role

The Director, DCL Security is responsible for all aspects of Disney Cruise Line’s security program across its fleet, terminals, and island resorts, ensuring a safe and secure environment for guests, crew, and cast members while upholding Disney values and delivering magical vacation experiences within the Disney Experiences segment.

• Lead all aspects of the Disney Cruise Line security program for ships, terminals, and island resorts, acting as the Company Security Officer and ensuring a secure environment at all levels of the organization.
• Develop goals, objectives, and strategy for Disney Cruise Line Security Operations, aligning plans and priorities with broader functional and segment strategies.
• Oversee criminal, injury, and policy violation investigations company-wide, ensuring thorough, timely, and compliant handling of incidents and effective coordination with Legal and Human Resources.
• Verify that ship, port, terminal, shore excursion, and resort security assessments are documented, reviewed, accepted, and retained in accordance with ISPS and other applicable standards.
• Ensure Port Facility Security Officers and ship security officers implement and monitor the effectiveness of their plans through audits, drills, exercises, and continuous improvement.
• Maintain comprehensive records of security threats and incidents, training drills and exercises, breaches of security, changes in security levels, security-related communications, audits, plan reviews, amendments, and testing and maintenance of security equipment and alert systems.
• Partner with the Technical Department to review and verify properly functioning ship and port security systems and equipment, ensuring consistent testing and operational readiness.
• Verify security awareness and adequate training for personnel responsible for the security of ships, terminals, ports, shore excursions, and island resorts, fostering a service-minded, culturally aware, and customer-focused security culture.
• Coordinate with the segment Emergency Management Coordinator to develop and execute a rigorous company-wide emergency preparedness exercise program.
• Develop annual budgets, training programs, and staffing requirements for the security organization, optimizing resources while maintaining high standards of safety and guest experience.
• Maintain and update prohibited versus restricted items lists based on industry standards and establish communication protocols for changes in security levels and other critical security information.
• Verify a coordinated security posture among port facility security officers, ship security officers, Legal, Human Resources, and other stakeholders, ensuring compliance with all regulatory and industry security requirements domestically and internationally.
• Provide strategic leadership across multiple specialties and departments, inspiring individual and business success by clearly communicating the "why" behind decisions.
• Offer continuous coaching and feedback, develop self and others, support career aspirations, and create an environment where Disney values are experienced through care, compassion, creative problem solving, and ensuring every voice is heard.

• 10+ years of relevant experience with at least 5 years in management roles of increasing responsibility.
• Experience working in domestic and international environments or in partnership with international stakeholders to achieve common security objectives.
• Technical security expertise, including risk assessment and cost-effective delivery of essential physical and operational security services.
• Demonstrated track record of partnering and developing consensus within diverse operational environments and organizational groups.
• Proven ability to communicate effectively at all levels of the organization, including briefing executive management and senior leadership on security risks and recommendations.
• Excellent conceptual and critical thinking skills, sound judgment, and strategic orientation with the ability to perform tactically when required.
• Ability to identify, analyze, and evaluate information and communicate accurate, timely…