Records Specialist

Job Overview

Records Specialist – Boulder County Human Services Department.

• Salary: $55,116.00 – $79,392.00 annually
• Location:
  
  Boulder County, CO (Remote/Hospital/517 Coffman St, Longmont, CO)
• Job Type: Full-time, Non‑Exempt (eligible for overtime)
• Hours:
  
  Monday – Friday, 8:00 am – 4:30 pm
• Employer Residency Requirement:
  Must reside in Colorado on first day of work
• Opening Date: 07/02/2026
• Closing Date: 07/16/2026 11:59 PM Mountain Time
• Job Number: 6802 (RT2)

• Coordinates and processes records requests; retrieves, reviews, redacts, and releases records in compliance with attorney guidance, deadlines and county policies.
• Uses and develops expertise in a multitude of county and state systems to access information needed for records requests and verifying legality of releasing information including but not limited to Colorado Trails, Colorado Courts, and IBM Content Navigator/File Net.
• Prepares case documentation, assembles and organizes documents and exhibits for investigations, discovery, and legal proceedings.
• Works collaboratively with the County Attorney’s Office, Family and Children’s Services, Respondent Parents’ Counsel, CASA, Guardians ad Litem, the District Attorney’s Office, law enforcement agencies, institutional providers, and other child protection partners to ensure records are provided in alignment with attorney guidance.
• Provides customer service, answers phones, responds to emails, and assists the public by interpreting policies and providing general information.
• Manages specialized requests, retrieves and processes visitation videos and other specific records for discovery or internal review.
• Communicates with clients to gather records request information and requests supporting documentation as needed.
• Assesses and charges applicable fees in accordance with county, state and federal policies.
• Maintains system access, holds inquiry‑level access to multiple systems for retrieving and verifying case information.
• Trains and supports staff, assists in training new employees on records management procedures, including accurate redaction and compliance with attorney instructions.
• Serves as a records custodian, may be designated as the official custodian of Human Services records by the Department Director.
• Works independently on specialized projects and records while fostering seamless communication between the Records unit and other departmental divisions.
• Serves as Liaison between the records department and County Attorney’s office.
• Seals and expunges records according to court orders.
• Performs related work as required.
• May be reassigned during emergency situations.

• Education:
  
  Minimum of a high school diploma or equivalent.
• Experience:
  
  Minimum five (5) years of office experience.
• Background Check:
  Job offer contingent upon passing a background investigation with fingerprinting.
• Residency:
  Must be a resident of Colorado at start of employment.

• Advanced knowledge of Microsoft Applications – Word, Excel, PowerPoint, Outlook, One Note, and One Drive.
• Advanced knowledge of Adobe Acrobat.
• Thorough knowledge of modern office practices, procedures and departmental policies and regulations.
• Considerable skill operating office equipment and programs.
• Ability to use a computer for word processing, organizing information and transcribing notes.
• Ability to work effectively with the public.
• Ability to read and process traumatic information regarding children and families.
• Model high standards of honesty, integrity and confidentiality.
• Ability to remain productive and composed in a fast‑paced environment with changing priorities.
• Strong organizational, analytical, and communication skills.
• Strong reading skills essential for accurately reviewing and interpreting records.

• Health Plans – comprehensive health plans that include vision and dental coverage. Information can be found HERE.
• Additional Benefits – including family‑forming benefits (infertility treatment, adoption and surrogacy reimbursements), 12 weeks paid caregiver leave, breastfeeding‑friendly work environment, sick child care, infant‑at‑work policy, access to Life Mart discount hub, national wellness…