Operations Specialist

Operations Specialist – Collections (WM)

Supports departmental managers with advanced clerical and administrative duties, coordinating daily operations and ensuring efficient workflow.

• Diagnose and resolve safety, service, and operational issues.
• Maintain and distribute department information and updates, acting as the KRONOS proxy for drivers and helpers.
• Use Microsoft Suite and other software to manage tasks such as procurement, time and attendance, safety incidents, contract labor, payment processing, and financial records.
• Assist in the implementation of operational projects and communicate with customers and employees regarding service issues, scheduling and assignments.

• High School Diploma or GED.
• Minimum 18 years of age.
• Legal eligibility to work in the United States.
• Strong organizational and communication skills.
• Basic proficiency with Microsoft Office; willingness to learn additional tools.

None specified.

Office‑based role requiring standard office equipment (computer, phone, copier). Reasonable accommodations available.

Base pay range: $19.31–$24.11 per hour (on‑site).

Health, dental, vision, life insurance, short‑term disability, 401(k) with match, paid vacation, holidays and personal days, stock purchase plan.

WM is an equal‑opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, gender, sexual orientation, or any other protected characteristic.