Programs Supervisor - Ski & Ride School

Seasonal

Arapahoe Basin is a small ski area 60 miles west of Denver that offers big‑mountain challenges and life‑changing experiences for our employees and guests alike. Whether you’re here for a season or a lifetime, A‑Basin is a place where dedicated and hard‑working employees have a chance to shine!

We are not your typical big‑box resort, and that’s what makes the vibe here so awesome – we know you by name. The number‑one reason our employees continue to work here is their incredible coworkers.

Apply now to be part of The Legend!

• Free season pass to Arapahoe Basin and all Alterra Resorts
• Discounted friends & family tickets
• Discounted Ikon Pass for all eligible employees*
• Medical, dental, vision, life, paid parental leave, and more for eligible employees*
• 401(k) plan with generous company match
• Ski Area discounts for Rentals, Retail, Silverthorne Rec. Center, and our food and beverage outlets
• Discounted equipment rentals, pro‑deals, and more
• Financial assistance and mental health resources through TELUS
• * Check out more of our perks and benefits here! (Scroll down to the "Caring for You" section)

The Ski and Ride School (SRS) Programs Supervisor guides programs to ensure a quality guest experience. This role, in conjunction with SRS Management, delivers revenue contributions and provides a fulfilling experience for both guests and staff.

The Programs Supervisor will take responsibility for the range of programs offered throughout the season. This includes, but is not limited to, Kids Club Arapahoe, S.E.S., Black packers, and other large groups.

The Programs Supervisor will work with the SRS Supervisor to adequately staff for both daily operations and program needs. On days that programs are not running, this individual can expect to either be included in daily assignments, or if the SRS Supervisor is off, they may be asked to run daily operations.

The expected start date for this position is November 1, 2026.

Join our team and help create life‑altering experiences for our guests and employees!

The base hourly pay range below represents the low and high end of Arapahoe Basin’s hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors, including but not limited to experience, education, training, location, merit system, quantity or quality of production, and responsibilities. The range listed is just one component of Arapahoe Basin’s total compensation package for employees.

Other rewards may include many region‑specific benefits.

Hourly pay range: $22.75 - $30.75/hour

• Manage and supervise the operations for SRS Specialty programs
• Scheduling and supervision of 30+ staff for the full range of programs and specialty group offerings (Kids Club, SES, Black packers, etc.)
• Schedule and supervise 3 + indoor staff
• Daily supervision of 25+ pros, which includes prepping the Kids Center, printing tickets, running line up, distributing classes, etc.
• Enforce and support company and department policies and procedures
• Coach, support, and evaluate pros
• Act as the main point of contact for all specialty programs offered by the SRS
• Work with SRS management to adequately staff for various programs
• Facilitate current SRS programs and help to develop future programs
• Communicate with guests, parents, and partners to ensure a positive experience
• Ensure all guest/parent concerns and complaints are handled in a manner that solves concerns with a timely and mutually satisfactory outcome.
• Independently develop and drive business opportunities to enhance the guest experience
• Provide training and guidance to reduce customer and instructor accidents or incidents.
• Knowledge of accident/incident procedures and documentation.
• Assess facilities, procedures, and environmental factors to reducing incidents.
• Instructor observation and appraisals
• Record instructor discussions which may include corrective actions
• Follow all department sustainability guidelines as expected
• Other duties as assigned.

• Three years Ski and Ride School instruction
• Previous supervisory experience
• Organizational leadership experience preferred
• Working knowledge…