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B2B E‑commerce CSR: Quotes, Pricing & Support
Job in
Centennial, Arapahoe County, Colorado, USA
Listed on 2026-05-27
Listing for:
Boutique Recruiting
Full Time
position Listed on 2026-05-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Ecommerce
Job Description & How to Apply Below
Position Title: Customer Service Representative
Salary Range: $27.00 - $30.00 / Hour DOE
Customer Service Representative Responsibilities- Reviewing and responding to customer emails while processing quotes across two email inboxes
- Following up with customers to provide lead times on orders or potential orders
- Updating pricing on the website
- Engaging with previous clients to inquire about additional purchases
- Learning product details to effectively answer customer questions
- 1-3 years of customer service experience in a B2B e-commerce environment with physical products
- Bachelor's degree, preferably in a science or marketing field
- Proficiency with technology and software applications is essential
- Ability to write professional customer service emails
- Experience with Big Commerce is preferred
- Interest in additional responsibilities is preferred
- Comprehensive benefits package
- Paid time off
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