Health Program Representative
Job in
Centennial, Arapahoe County, Colorado, USA
Listed on 2026-07-13
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, Spanish Customer Service
Job Description & How to Apply Below
- Provides initial contact between distinct Care Management programs and specific identified members.
- Handles inbound/outbound enrollment and engagement calls with eligible members.
- Gathers and records appropriate member information via telephone.
- Encourages members to participate in care management programs.
- Records call details and directs member inquiries to appropriate clinical staff.
- HS diploma or the equivalent
- Minimum of 6 months experience in a telesales or customer service
- Computer/keyboarding proficiency strongly preferred
- Knowledge of company products, services and benefits preferred
- Call Handling
- Data Entry
- Information Gathering
- Enrollment Processing
- Member Outreach
- Communication Skills
- Interpersonal Skills
- Empathy
- Persuasion
- High School Diploma
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