Clinic Registration Specialist Heart Rockies Regional Medical Center

Join Our Team as a Registration Specialist at HRRMC in Buena Vista, CO

Are you a communication wizard with a passion for patient care? Heart of the Rockies Regional Medical Center (HRRMC) is seeking a Registration Specialist to be the friendly and efficient voice that ensures our patients have an exceptional experience.

This position is scheduled to work 24 hours per week and is eligible for full benefits.

Discover Your Career in the Heart of the Rockies!

At
Heart of the Rockies Regional Medical Center (HRRMC), we’re more than just a healthcare facility—we’re a cornerstone of our community nestled in the breathtaking Rocky Mountains. With a commitment to excellence, compassion, and innovation, we offer state-of-the-art medical services, including emergency care, surgery, imaging, and much more.

Our mission is clear: to provide
high-quality, patient-centered care
while fostering the well-being of our community. We believe in making a positive impact not just through our healthcare services but also by creating a supportive and collaborative environment for our team members.

• A dynamic and supportive work environment.
• Opportunities for growth in the healthcare field.
• A chance to make a meaningful impact on every patient interaction.

• Master and maintain phone system proficiency, ensuring prompt and courteous communication.
• Use AIDET (Acknowledge, Introduce, Duration, Explanation and Thank You) scripting to provide a professional, patient-centered experience.
• Transfer calls appropriately and confirm/cancel appointments with efficiency.
• Manage patient records in patient records system, including verifying demographics, updating information, and creating concise task messages for care teams.
• Utilize all available communication tools to coordinate effectively with clinics.

• A positive, team-oriented individual with strong multitasking skills.
• Attention to detail in updating patient demographics and managing appointment logistics.
• A commitment to excellence and delivering compassionate service.

Join a dedicated team where your skills and compassion make a difference. Take the next step in your career with HRRMC and help us provide outstanding care to our community.

• One year of related customer service skills in a healthcare environment or other customer service related industry.

We offer competitive pay and a comprehensive benefits package to support your career growth and personal well-being. For details about our benefits, visit our Benefits Guide .

Employment offers are contingent upon successfully fulfilling all pre-employment requirements, including a background check, drug screening, and verification of current immunizations.

Disclaimer:
The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned to the employee, time to time; the scope of the job may change as necessitated by business demands.