IT Hardware Asset Management Analyst

* Description
* The
* IT Hardware Asset Management
* team supports all intake of technology and provisioning of such technology, including life cycle management and maintaining all technology items and peripherals. While the team in Seattle focuses on supporting corporate users, the Denver team will be focused on supporting the store and retail spaces across the country. STRONG ATTENTION TO DETAIL IS A MUST to maintain data accuracy throughout full life cycle and inventory of all hardware.

A background in retail technology and/or understanding of retail related hardware (widgets, POS devices/workstations, plus general tech including computers, monitors, walkies, radios) is a plus. This group collaborates across internal teams regular and their customers are internal customer employees, so the ability to work well with others and a customer-service focus is key.

* Overview:
* IT Hardware Asset Management Analysts leverage communication, technical, and analytical skill sets to identify, deliver, maintain, and optimize scalable solutions and value to the customer.
Always curious, Analysts understand how process and technology changes fit into the company strategy. Success is measured through a variety of methods including process improvement, effective use of technology products, metrics/data driven decision making, speed to delivery/resolution, and overall customer service provided to the end user. Hardware Analysts will support/use various technology platforms including PC/Mac desktops, laptops, retail selling devices, and mobile devices.

* Key Responsibilities
* - Has a general knowledge and understanding of IT hardware, peripherals, and specifications including: desktops, laptops, mobile devices, shared devices, printers, and retail selling devices.
- Analyzes device options to meet the needs of the business, including tech compatibility
- Processes customer requests for new device orders, break-fix, or replacements per existing policy and guidance
- Supports accurate device inventory and organization for all devices across multiple locations Prioritizes and drives tasks that support program scope, measuring ongoing effectiveness
- Awareness of industry practices, strategies, and processes within retail and technology
- Awareness of technology tool sets

* Behavioral Competencies
* - Provides amazing experiences for both internal and external customers by identifying needs and striving to meet them
- Follows through on commitments and obligations and uses company resources wisely Understands overall business objectives and priorities and how efforts align
- Remains creative and open to new ideas
- Exhibits exceptional attention to detail.
- Collaborates, influences, and builds consensus through constructive relationships and effective listening
- Solves problems by incorporating data into decision making
- Focuses on solutions and identifies and removes barriers to problem solving
- Adjusts to changing situations and expectations in a positive way

* Key Qualifications
* - 1-year Analyst, Financial Analyst, Logistics, or Technician experience
- BA/BS degree or equivalent work experience
- Prior experience with Service Now ITSM a plus
- Microsoft Office suite expertise
- Ability to lift 40 lbs.

* Skills
* asset management, Asset inventory, Process Improvement, Detail-Oriented, data quality, mobile device, customer service, provisioning, Hardware, Peripherals, microsoft office suite, lifecycle management, metrics & analysis, reporting tools, Service Now, Collaboration, pos system, retail support

* Top Skills Details
* asset management,Asset inventory,Process Improvement,Detail-Oriented,data quality,mobile device,customer service,provisioning,Hardware,Peripherals,microsoft office suite,lifecycle management

* Additional

Skills & Qualifications
* - Prior experience w/logistics, reporting is a nice to have
- Financial background could be helpful (analytical skills, reporting)
- BA/BS degree or equivalent work experience
- Ability to lift 40 lbs.

* Experience Level
* Entry Level

* Job Type & Location
* This is a Contract position based out of Centennial, CO.

* Pay and Benefits
* The pay range for this position is $24.50 - $26.00/hr.
Eligib…