IT Business Analyst - Quality Assurance - NDS

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.

Formulates and defines system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements. Develops or modifies moderately complex information systems. Bridge between client's business needs and the technical capabilities of our team.

At this time, we are unable to consider external candidates that reside in these states:
Alabama, California, Connecticut, Hawaii, Illinois, Maine, Massachusetts, Michigan, New Jersey, New York, Oregon, Rhode Island, Vermont, Washington.

Nelnet believes in a hybrid work environment. The standard hybrid work schedule includes 24 hours of in-office work each week, for associates that reside within 30 miles of an office. This is subject to change, based on manager discretion.

• Reviews, analyzes, and evaluates business systems and user needs.
• Performs requirements analysis.
• Ensures solutions meet business needs and requirements.
• Evaluates business processes, anticipates requirements, uncovering areas for improvement, and developing and implementing solutions.
• Documents requirements, evaluates scenarios, and executes changes needed to respond to requirements.
• Conducts meetings and presentations to share and review ideas and findings.
• Creates and updates system documentation.
• Drives testing.
• Responsible for performing any aspect of Quality Assurance including Software Quality Assurance, QA program Implementation, Testing, Verification, and Validation.
• Identifies test scenarios, test scripts, and defines Acceptance Criteria for use in test cycles.
• Writes appropriate test scenarios, test scripts, and analyzes test results.
• Summarizes and communicates testing outcomes in meaningful ways.
• Accurately reports defects found during testing.
• Reports, tracks, and determines priority of reported bugs.
• Acts as liaison among clients, operations, and technical staff.
• Communicates and collaborates with other testers, team members and other technical teams.
• Develops and maintains test plans, manual and automated test scripts (as required) for functional, interface and user acceptance testing.
• Executes regression tests, functional tests, and data tests.
• Facilitates and leads User Acceptance Testing (UAT).
• Performs various types of testing including functional, system integration, regression and User Acceptance.
• Assists with testing and support activities related to the implementation.
• Provides feedback on usability.
• Ability to obtain DOE clearance.

Bachelor's Degree in Computer Science and/or commensurate experience.

3 to 5 years of experience as a Business Analyst or Systems Analyst or detailed working knowledge of several system functions. Good working knowledge of word processing and spreadsheet tools, SQL, HTML, Adobe Acrobat, and the internet.

• Strong verbal and written communication skills with the ability to communicate at all levels of the organization.
• Strong consensus building, multi-tasking, interpersonal, and analytical skills.
• Ability to work with both technical staff and clients.
• Self-directed and highly motivated.
• Ability to obtain a security clearance.
• Knowledge in the area of NIST compliance strongly desired.
• Ability to quickly learn new technologies and business functions.
• Ability to perform effectively in a team-oriented environment. Experience with Agile strongly desired.

This position requires work in support of the Company's contract with the United States Department of Education (“ED”). As such, the United States Government requires that any applicant for this position must complete United States Government security clearance. Effective June 1, 2018, ED has informed…