Site Reliability Engineer

NBCU’s Distribution engineering is responsible for the automation and reliability of NBCU’s Live sources, delivering content to over 200 NBC and Telemundo stations, cable networks, and live events such as sports, news and entertainment, to third‑party providers and Peacock.

NBCU’s Distribution Engineering is looking to add a talented Site Reliability Engineer to our Video Streaming team to build automation solutions for application deployment and maintenance, focusing on scalability, reliability and resiliency. The role involves high‑visibility projects serving millions of viewers for industry‑leading sporting and entertainment events, including the Super Bowl, Olympics, Premier League and America’s Got Talent.

• Deploy and maintain systems across the country and in the Cloud.
• Lead and participate in large or complex troubleshooting activities that require significant judgment and reasoning.
• Report bugs to vendors, work with them to address issues and test new releases.
• Collaborate with operations, engineers and vendors to gather requirements and develop new solutions.
• Analyze current technology within the company and develop steps and processes to improve and expand upon it by evaluating new technology alternatives and vendor products.
• Develop automation that can detect issues, send alerts and attempt automated recovery steps.
• Produce documentation for workflows, troubleshooting steps and Standard Operating Procedures.
• Work on cloud and on‑prem infrastructure as well as manage live broadcast components and standards.
• Participate in an on‑call rotation for L2 support during off‑hours.

• Bachelor’s degree in computer science, IT or related experience.
• 3+ years of prior related support experience or equivalent, with modern IT infrastructure and/or virtualized broadcast systems.
• Strong experience with Linux/Unix administration and core networking fundamentals (for on‑prem and cloud‑based networks).
• Working knowledge of scripting languages such as Python, Bash, JavaScript, JSON, XML and YML.
• Experience designing, delivering and troubleshooting cloud‑hosted services in AWS.
• Working knowledge of Cloud Formation, Terraform, Ansible and Chef to automate deployments of software/infrastructure.
• Comfortable managing code with Git and Git CLI.
• Good communicator who can clearly articulate complex issues and technologies.
• Great design and problem‑solving skills.
• Willing to take ownership of problems and see them through to resolution.
• Comfortable working in a fast‑paced, agile environment with rapidly shifting requirements.

• Experience troubleshooting containerized systems in Kubernetes, Docker or EKS.
• Understanding of Broadcast and Media distribution workflows / technologies.
• Experience developing software/scripts that leverage Microsoft Graph API.
• Experience with Live Broadcast technologies and standards such as Video/Audio Compression (HEVC, AVC, AC3, AAC), MPEG Transport Streams, ATSC, HLS, CMAF, Zixi, SRT, RIST, 2022‑7, 2110, SCTE
  35, SCTE
  104, SCTE
  224, SSAI, StatMUX.

• Hybrid:
  This position requires working from the office a minimum of four days per week. The Company reserves the right to change in‑office requirements at any time.

This position is eligible for company‑sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks.

Salary range: $110–145K per year.

We’re an equal‑employment‑opportunity employer. We provide accommodations for qualified individuals with disabilities or veterans as needed.

Note:

External candidates may be required to attend an in‑person interview with an NBCUniversal employee at one of our locations prior to a hiring decision.