Professional Services Consultant - Data Protection Specialist

About Zscaler Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure.

The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry.

If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. At Zscaler, our Customer Success Organization is a global, customer-focused team dedicated to delivering high-impact experiences and identifying innovative solutions. We leverage valuable data and research to provide expert, hands-on support starting from the implementation phase and beyond, ensuring customers achieve their goals and leverage our technology to its fullest potential.

Together, we create a customer-centric culture that fosters success, adoption, and continuous growth. We are looking for a Staff Professional Services Consultant with Data Protection specialization to join our team. Reporting to the Director, Professional Services. Your responsibilities will be:

• Building long-term, trusted partnerships by delivering tailored, future-proof data protection solutions and advocating for customer needs
• Presenting solutions, rationale, and project progress effectively at all organizational levels while managing milestones and potential challenges
• Collaborating across teams to refine products, create detailed documentation, and establish best practices for scalable solutions
• Leveraging expertise in data protection technologies (DLP, CASB, APIs) to craft innovative, custom solutions, including demos and coding/scripting needs
• Multitasking across multiple customers and projects, showcasing ownership, innovation, and adaptability in solving complex data protection challenges

• Bachelor’s degree with 6+ years of experience in Professional Services, Service Integration, or Dev Ops
• Expertise in cloud/network security architecture, data loss prevention (DLP), CASB, SaaS security, and endpoint security solutions
• Proficient in Unix/Linux and Windows systems, scripting/coding for complex tasks, and working with REST APIs
• Strong background in L2-L4 networking, virtualization, cloud computing, and handling security products, malware, and ransomware

• Proven leadership and persuasive skills to sell ideas, inspire, and lead without formal authority
• "Whatever it takes" attitude with the drive to deliver effective solutions
• Strong communication, presentation skills, and experience in enterprise networking security

• Hybrid
• NT1
  
  At Zscaler

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to…