IT Scrum Master

The IT Scrum Master , Support Services will serve as a Scrum Master and Agile delivery leader within the Information Technology department. This position facilitates Agile practices across IT teams, supports the delivery of technology initiatives, and helps ensure work is aligned to business priorities and organizational goals.

This role partners with Product Owners, stakeholders, technical teams, leadership, and external vendors to support planning, prioritization, delivery, risk management, communication, and continuous improvement. The Scrum Master promotes accountability, transparency, collaboration, and Agile best practices while helping teams remove impediments and deliver value consistently. This individual may also perform business analysis, support project intake activities, and assist with organizational change efforts as needed.

PLEASE NOTE: this role is based full-time in our Lakewood office. Remote candidates will not be considered.

$90,000 - $130,000 USD annually, depending on experience

Maintain open communication lines with all working relationships

Follow up to ensure items for which the job is accountable are performed

Earn and maintain customer trust

Uphold the core values of the organization

Work well with others to accomplish the mission of the organization and of the job

Foster a collaborative, respectful, and engaging team environment

Promote transparency, accountability, and continuous improvement

Encourage effective communication between technical and non-technical stakeholders

Develop and manage detailed project plans, assign tasks, oversee project progress and prepare regular reports and presentations regarding project progress and risks

Track the completion of project milestones as well as scope, issues, risks and cost for each project and reports progress to the project sponsor and chief strategist

Assist stakeholders working in corporate services to identify potential business process improvements, including the development of business cases to support proposed changes to business operations and processes

Evaluate alternative solutions in light of business requirements, current operating processes and internal guidelines

Develop business requirements and business case and/or a cost/benefit analysis as necessary

Help to refine internal project management practices and the application of PMI process and knowledge areas and adheres to established project management standards

Knowledge of:

• Agile principles and Scrum framework
• Scrum Master accountabilities and servant leadership
• Agile planning, estimation, backlog management, and delivery practices
• Sprint Planning, Daily Stand-Ups, Backlog Refinement, Sprint Reviews, and Retrospectives
• Product backlog management, backlog refinement, and user story development
• Business Analysis, including:
• Requirements analysis
• Developing business cases
• Types of ROI including Net Present Value, Payback Period, and IRR
• Benefits realization
• Alternative solution analysis
• Organizational Change Management
• Lean process improvement methodologies
• Project governance, risk management, and project intake practices
• Common corporate business functions
• Information Technology systems, applications, and infrastructure environments

Skill in:

• Agile facilitation, Scrum leadership, and team coaching
• Project planning, execution, risk management, and delivery oversight
• Stakeholder engagement, relationship management, and executive communication
• Business analysis and translating requirements into actionable work
• Managing multiple priorities in a dynamic environment
• Agile and project management tools, methodologies, and reporting practices
• Strong written, verbal, analytical, and problem-solving abilities

Ability to:

• Lead technology initiatives that include significant business process implications
• Serve as Scrum Master for one or more Agile teams
• Identify risk areas and proactively determine appropriate mitigation strategies
• Remove barriers and obstacles that impact team performance
• Coach individuals and teams through organizational and process change
• Build and maintain effective working relationships with all levels of management and staff
• Work independently and effectively in a team environment
• Balance Agile delivery practices with business expectations and project governance requirements
• Drive transparency, accountability, continuous improvement, and delivery excellence

• Driving
• Climbing
• Lifting (up to 50 lbs)
• Standing
• Stooping
• Vision acuity (near and far)
• Walking

• Bachelor's degree in Business, Information Technology, Project Management, or related analytical and technical coursework required. Equivalent combinations of education and experience may be considered.
• Three to five years of experience leading technology initiatives, facilitating Agile teams, managing projects, or supporting cross-functional business technology efforts is required.
• Experience facilitating Scrum ceremonies,…