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Help Desk Associate: Tier 1 IT Support
Job in
Centennial, Arapahoe County, Colorado, USA
Listed on 2026-08-22
Listing for:
AlloSource®
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Allo Source, a mission-driven biotech company based in Centennial, Colorado, is seeking a Tier 1 IT Help Desk associate. You will be the first point of contact for end users, delivering professional, empathetic support across phone, chat, and email.
Responsibilities include guiding customers through technical issues, logging incidents in the ticketing system, collaborating with IT staff, and contributing to knowledge base improvements. A on-call rotation is required.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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