Business Systems Manager

Forgen is dedicated to building a better future - for generations.

Location: Centennial, CO; eligible for hybrid work schedule

Position Summary

The Business Systems Manager is the functional owner of Forgen's enterprise business applications, beginning with CMiC and extending across the broader business application portfolio. The position serves as Forgen's subject matter expert for CMiC Financials, Project Management, and HR/Payroll, and works as an embedded partner to Forgen's operating groups - accountable to them for whether the systems make the work easier.

This position translates how estimating, project management, job costing, payroll, and field operations actually work into system configuration, reporting, workflow design, integration, testing, and user enablement. The Manager title reflects ownership of an application portfolio, not supervision; this position has no direct reports. General end-user support, endpoint administration, and network and server administration are outside its scope, though CMiC functional escalation belongs to this role.

Success is measured in part by whether operating group leadership regards this position as a working partner rather than a support function.

Forgen is a leading geotechnical and specialty civil construction company operating across North America. We are dedicated to delivering innovative solutions for complex civil, geotechnical, and environmental challenges, guided by our core values:
We Do What We Say, We Are Passionate About Our Work, We Are One Team, We Work Smart, and We Do The Right Thing.

Partner

What this position owns with them

Project Management and Field Operations

Job setup, cost-loaded budgets, field data capture, daily reporting, and adoption on active jobs

The estimate-to-awarded-job handoff, cost code structure, and the historical cost feedback loop

Accounting and Project Controls

Job cost integrity, month-end and job cost close, progress and AIA billing, subcontract compliance, and work in progress

Payroll and Human Resources

Payroll interfaces, certification and training data, and onboarding

Compliance and Audit Manager

Access reviews, segregation of duties, and evidence for CMMC and NIST SP 800-171 control objectives

Operating Group Partnership

• Maintain a standing review with each operating group's leadership covering open items, adoption, and upcoming change.
• Spend scheduled time on active jobsites each quarter observing how project teams and crews actually use the systems, and carry what you find back into the backlog.
• Co-design solutions with the operating group that owns the process, facilitate validation, and secure their agreement on approach before build begins.
• Own the application request and enhancement backlog, prioritized jointly with operating group and Accounting leadership.

Business Application and CMiC Administration

• Administer security roles, user access, workflow approvals, and system configuration across CMiC, Project Management, HR/Payroll, and related modules, extending to additional business applications as the portfolio grows.
• Maintain master data integrity, including chart of accounts, cost codes, job and project setup, vendor and subcontractor records, and organizational hierarchies.
• Monitor system performance and data integrity, identifying and resolving configuration issues before they impact operations.
• Manage upgrades, patches, and new module rollouts, including test planning, regression testing, and coordination with vendor support and internal stakeholders.

Business Process, Requirements, and Configuration

• Work alongside project teams in the office and on site to map how the work actually gets done, including the exceptions and undocumented workarounds.
• Model current-state and future-state processes; document system requirements, scope, and acceptance criteria precise enough for a vendor or developer to build and test against, and record what was decided and why.
• Support month-end and job cost close by troubleshooting system issues and validating configuration ahead of financial reporting deadlines.
• Perform fit and gap analysis on proposed modules, platforms,…