Legal Operations Specialist
Listed on 2026-09-09
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IT/Tech
IT Support, IT Business Analyst, Cybersecurity, Information Security & Data Protection
About Judi Health
Judi Health is a health technology company providing benefit administration solutions to employers, unions, health plans, and government entities. Judi Health replaces fragmented, outdated systems with the industry's first Unified Claims Processing™ architecture, seamlessly consolidating pharmacy and medical benefit administration on a single, secure platform. By delivering true price transparency, eliminating unnecessary middleman fees, and leveraging advanced AI-powered care delivery, Judi Health helps clients achieve unprecedented operational efficiency and service levels.
At Judi Health, we're deploying the infrastructure our country needs to deliver the healthcare we all deserve. We are the intelligence platform powering benefits plans for millions of Americans and proudly leading the next generation of care. To learn more, visit (Use the "Apply for this Job" box below)..
Location
: 3-days Hybrid (Local to NYC, Denver, or Charlotte)
The Legal Operations Specialist is responsible for many of the Legal Department’s day-to-day operations, and helps to ensure that the department’s workflows and priorities remain aligned with the needs of the business and its customers. This role will play a critical role in implementing and managing the department’s internal processes and systems, with a particular focus on contracting and information-management processes and related technology tools and platforms, to promote efficiency and productivity.
The Legal Operations Specialist will provide primary support for tracking and reporting the Legal Department’s key performance indicators (KPIs) and other metrics, and will also support the contracting function by assisting with drafting, review, and negotiation of client contracts. The Legal Operations Specialist will report to the Vice President, Associate General Counsel, but will also work closely with the General Counsel and key business leaders.
Responsibilities
- Support the Legal Department in implementing and managing efficient systems, workflows, processes, and procedures to maintain alignment with business priorities as the company grows.
- Coordinate the day-to-day administrative and operational needs of the Legal Department and its stakeholders
- Manage the Legal Department’s existing technology tools and contract/information-management processes, and identify, implement, and manage new tools and processes, to increase overall efficiency and productivity. This includes:
- Managing contract lifecycle management (CLM), document-management, and other project-management applications, tools, and processes to optimize quality and timeliness of legal work product and other deliverables.
- Training and supporting key stakeholders on those applications and tools, both individually and through self-help resources, to ensure buy-in and going-forward adherence to best practices.
- Ensuring adherence to other contracting processes such as internal review-and-approval, signature, and distribution workflows.
- Maintaining and updating contract playbook and fallback-language repositories.
- Driving and tracking key performance indicators (KPIs) and other metrics for the Legal Department, and generating related reports.
- Manage intake of requests for legal support and work product, prioritize and assign tasks to team members, and track progress and deadlines.
- Collaborate with internal teams in sales, client account management, proposal management, underwriting, compliance, operations, privacy, IT, and finance groups, to ensure timely communication and completion of legal deliverables.
- With support of Legal Department colleagues, prepare first drafts of client contracts and amendments.
- Drive other strategic and operational initiatives with on-time and on-budget results.
- Assist with budget matters and other special projects and responsibilities.
- Responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance.
- B.A. or B.S. required, with paralegal experience/certificate preferred
- 3+ years of experience with legal project operations/management
- Prior health care, pharmacy benefit management (PBM), and/or software-as-a-service…
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