Program Supervisor – Winter Park National Sports Center Disabled We're CO's compre

Position Overview

The Program Supervisor manages operations associated with the NSCD programs including planning, coordination, implementation, and evaluation phases. They coordinate custom groups, weekly programs, and camps; mentor staff and interns; and supervise the NSCD instructors, coordinators, and interns. The Program Supervisor directs client services instruction.

• Supervise programs, staff, participants, and college interns on a daily basis in all programs offered in Winter Park and Denver: alpine and Nordic skiing, snowboarding, snowshoeing, horse riding, rock climbing, whitewater rafting, kayaking, backpacking, fishing, camping, NSCD Moves obstacle course, mountain and road cycling, and more.
• Assess participants for appropriate activities, adapted equipment and provide instruction as needed in various activities.
• Document and evaluate program benefits as well as participant, staff, and intern performance.
• Develop and implement mentor program for staff, volunteers, and interns.
• Develop and implement training programs for staff, volunteers, and interns.
• In conjunction with the Program Manager and equipment department, coordinate necessary adaptive equipment and schedule transportation needs for programs.
• In cooperation with the Program Manager oversee the permitting process and off‑site facility arrangements for programs.
• Oversee the college intern program including recruitment and supervision of college interns, and management of the agreements with participating colleges and universities. In conjunction with the Program Manager and Program Director create and implement an internship program that provides the NSCD with an ongoing source of instructors to hire.
• Assist in the development and promotion of recreation programs.
• Attend clinics and continuing education classes specific to programs.
• Attend all required NSCD training sessions and meet standards to pass training.
• Maintain and enforce safety standards established by NSCD policies and procedures. Set example by consistently following safety procedures and utilizing appropriate safety equipment.
• Create and maintain a friendly, congenial, and helpful attitude while effectively dealing with guests and other employees.

• Effectively supervise and manage direct reports and interns and provide, by example and leadership, motivation and direction to employees of the organization and college interns.
• Carry out supervisory responsibilities in accordance with the organization’s policies and applicable state and federal employment laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; recognizing and rewarding employees; corrective disciplinary procedures and practices under direction of the President/CEO, addressing complaints and resolving problems.
• Conduct employee performance reviews in a timely and effective manner. Evaluate performance of employees for compliance with established policies and objectives of the organization and contributions in attaining objectives.
• Set the tone of the department to ensure positive morale, teamwork, and that the positive employment culture of the organization is maintained.
• Regularly schedule staff 1:1 meetings to provide leadership, development, and a forum for communication to ensure coordination and collaboration in meeting organization and individual goals.

• Adhere to all Personnel Policies and Procedures for the Agency.
• Maintain professional standards of performance, demeanor, and appearance at all times; act as a “role model” both at and away from the Agency.
• Maintain a creative, team‑building approach to job performance and seek to bring a constructive, problem‑solving orientation to all tasks.
• Performs all tasks and responsibilities with attention to detail and in a complete and timely manner, complying with Agency policies and standards and conforming to the scheduling requirements of the job and program.
• Maintain an awareness of the Agency’s mission and work to promote the positive individual and social change goals it embodies.
• Exercise discretion and professional judgment at all…