Federal Project Manager

Responsibilities

• Manage and maintain excellent customer relationships.
• Clearly document goals, manage expectations, and manage project outcomes to ensure customer satisfaction and success.
• Coordinate data center deployment projects from kickoff to completion.
• Create and maintain project plans, outlining tasks, milestone dates, and allocation of resources.
• Understand the operating models of key QTS and QTS Federal stakeholder organizations to promote effective communication.
• Provide timely and accurate status updates to all customer, partner, and QTS Federal stakeholders throughout the project lifecycle.
• Own and manage customer project escalations through to resolution, and ensure expectations are clearly set with customer and QTS teams.
• Assist in the development and maintenance of project methodology to improve QTS Federal services and offerings.
• Support QTS Federal Leadership in process improvement and process development projects as the company experiences rapid growth.

• Bachelor’s degree or equivalent professional experience
• 5+ years technical project management or service delivery management experience
• Experience presenting technical information to executives
• Experience working on projects within construction, development, or infrastructure environments, or demonstrated familiarity with construction processes and stakeholders.
• Experience with Microsoft Office suite, specifically PowerPoint, Excel, and Project
• United States Citizenship
• Ability to obtain a TS security clearance. US Citizenship for this position is required by law due to federal customer contracts