Energy Program Operations Manager

The Energy Program Operations Manager oversees the day-to-day administrative and operational functions of their regional office/warehouse, ensuring efficient, compliant, and well-coordinated support. This role manages internal systems, facilities, procurement, and cross-departmental workflows, and serves as a key position between programs and administrative functions. The Operations Manager’s play a critical role in maintaining organizational effectiveness, supporting strategic initiatives, and fostering a collaborative, service-oriented culture across all operational functions and sub-programs at that location.

This position requires strong judgment, discretion, and the ability to manage multiple priorities in a fast-paced, mission-driven environment.

• Oversees daily administrative and operational functions
• Facilitates coordination between Energy Program Director, Finance, Outreach, Energy Program Managers, and other warehouses to ensure consistent operational practices and communication
• Implements and monitors internal policies, procedures, and workflows to improve organizational efficiency
• Manages office operations, facilities, equipment, and vendor/contract relationships
• Manages procurement processes at their regional location
• Ensures compliance with applicable federal, state, and local regulations, and internal policies
• Monitors and improves internal systems, including record keeping, technology tools, and communication practices
• Reviews and approves employee expense reports and timesheets
• Oversees regional vehicles, including maintenance, use, and compliance with applicable regulations
• Applies for and manages permits required for each client project dispatched from their warehouse location
• Reviews and approves accounts payable (AP) transactions
  
  Manages inventory for their warehouse location including but no limited to, ordering, receiving, organizing, and performing quarterly inventory counts.

• Bachelor’s degree required. Preferably in Business Administration, Construction Management or a related field, or an equivalent combination of education and experience
• Minimum of five (5) years of progressively responsible experience in operations, administration, or office management
• Demonstrated experience supervising staff
• Valid driver’s license and ability to travel to NWCCOG locations as needed

• Strong organizational and project management skills, with the ability to manage multiple priorities and deadlines
• Proficiency with Microsoft Office Suite and standard administrative/financial software systems
• Strong written and verbal communication skills
• Sound judgment, discretion, and problem-solving abilities
• Strong interpersonal skills and the ability to build effective relationships across diverse programs and stakeholders
• Working knowledge of budgeting and basic financial management principles
• Ability to maintain confidentiality in handling sensitive information
• Ability to work independently and collaboratively in a dispersed, multi-location organization

• Primarily an office/warehouse environment, with local and regional travel
• Ability to sit for extended periods and use standard office equipment (computer, phone, copier)
• Must be able to lifting of up to 25 lbs.
• May require occasional evening or weekend work to support meetings or organizational events

NWCCOG Energy Program provides equal opportunity without regard to race, color, religion, national origin, gender, gender identity, sexual preference, age, or disability. This job description is not an exhaustive list of duties associated with this position. Incumbents currently holding this position may perform additional duties, and additional responsibilities may be assigned as needed. It is essential to possess the physical stamina necessary to work extended hours.

Qualifications mentioned above represent the knowledge, skills, and abilities to succeed in the role. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions of the job.